CDNetworks Case Studies Shopify Boosts the User Experience at Over 40,000 Online Stores Worldwide with CDNetworks

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	Shopify Boosts the User Experience at Over 40,000 Online Stores Worldwide with CDNetworks CDNetworks

Shopify Boosts the User Experience at Over 40,000 Online Stores Worldwide with CDNetworks

CDNetworks

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Network Security Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Retail Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	As Shopify’s customer base of online merchants grew across the globe, the company recognised the need to ensure the best website user experience possible for shoppers in a multitude of different countries. This led Shopify to underpin its website content delivery capabilities with the service of a content delivery network (CDN). Unfortunately, the CDN service provider lacked a cloud delivery presence in Australia, a fast-growing market for Shopify. To accommodate the needs of Australia-based merchants and their end users located in Australia and New Zealand, Shopify searched for a way to ensure optimal website performance in both countries - without incurring massive infrastructure build-out costs; the cost to expand data centre capabilities in the region was prohibitively expensive. At the same time, website traffic was growing for Shopify in the US and Europe. To continue its differentiated capability of delivering high-performing websites, Shopify network engineers sought an affordable solution that could ensure fast website delivery anywhere in the world. Read More
About Customer	Shopify is an ecommerce platform that allows individuals and businesses to create online stores. Shopify currently hosts over 40,000 active online retailers, including: Amnesty International, General Electric, Tesla Motors, LMFAO, Foo Fighters, Encyclopedia Britannica, Tata Group, Evisu Jeans, DODOcase, Penny Arcade, CrossFit, GitHub, Evernote, and Epic Meal Time. Shopify was founded in 2006 by three snowboarding enthusiasts who wanted to create a better way to sell their snowboards online. Shopify has received $22 million in Series A and B funding from Bessemer Venture Partners, FirstMark Capital, Felicis Ventures, and Georgian Partners. Read More
Solution	After evaluating the capabilities and pricing of several CDNs, Shopify selected CDNetworks to enable its SaaS platform around the globe. “We chose CDNetworks, because they had the people and infrastructure in all the countries we needed,” explains Neufeld. “Moreover, they were able to provide evidence of superior site performance in our core and growing markets.” Since adopting CDNetworks, Shopify merchants have enjoyed 100 percent uptime of their content delivery network service. Not only does this optimise the end-user experience on their websites, it also helps Shopify grow its business. “We can attract those customers who want to focus on their business, not on the IT needed to run and optimise their website,” says Neufeld. In fact, as Figure 1 below illustrates, Shopify has found that current and prospective merchants value Shopify’s CDN capabilities so much that the company incorporates a description of CDNetworks in its website marketing. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Network Security

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Retail

Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

As Shopify’s customer base of online merchants grew across the globe, the company recognised the need to ensure the best website user experience possible for shoppers in a multitude of different countries. This led Shopify to underpin its website content delivery capabilities with the service of a content delivery network (CDN). Unfortunately, the CDN service provider lacked a cloud delivery presence in Australia, a fast-growing market for Shopify. To accommodate the needs of Australia-based merchants and their end users located in Australia and New Zealand, Shopify searched for a way to ensure optimal website performance in both countries - without incurring massive infrastructure build-out costs; the cost to expand data centre capabilities in the region was prohibitively expensive. At the same time, website traffic was growing for Shopify in the US and Europe. To continue its differentiated capability of delivering high-performing websites, Shopify network engineers sought an affordable solution that could ensure fast website delivery anywhere in the world.

About Customer

Shopify is an ecommerce platform that allows individuals and businesses to create online stores. Shopify currently hosts over 40,000 active online retailers, including: Amnesty International, General Electric, Tesla Motors, LMFAO, Foo Fighters, Encyclopedia Britannica, Tata Group, Evisu Jeans, DODOcase, Penny Arcade, CrossFit, GitHub, Evernote, and Epic Meal Time. Shopify was founded in 2006 by three snowboarding enthusiasts who wanted to create a better way to sell their snowboards online. Shopify has received $22 million in Series A and B funding from Bessemer Venture Partners, FirstMark Capital, Felicis Ventures, and Georgian Partners.

Solution

After evaluating the capabilities and pricing of several CDNs, Shopify selected CDNetworks to enable its SaaS platform around the globe. “We chose CDNetworks, because they had the people and infrastructure in all the countries we needed,” explains Neufeld. “Moreover, they were able to provide evidence of superior site performance in our core and growing markets.” Since adopting CDNetworks, Shopify merchants have enjoyed 100 percent uptime of their content delivery network service. Not only does this optimise the end-user experience on their websites, it also helps Shopify grow its business. “We can attract those customers who want to focus on their business, not on the IT needed to run and optimise their website,” says Neufeld. In fact, as Figure 1 below illustrates, Shopify has found that current and prospective merchants value Shopify’s CDN capabilities so much that the company incorporates a description of CDNetworks in its website marketing.

Impact #1	Streamlined page load times for more than 22 million products
Impact #2	Optimised online stores performance globally, including those in Australia and New Zealand
Impact #3	Leveraged CDN capabilities to attract prospective customers

Impact #1

Streamlined page load times for more than 22 million products

Impact #2

Optimised online stores performance globally, including those in Australia and New Zealand

Impact #3

Leveraged CDN capabilities to attract prospective customers

Benefit #1	100% uptime of their CDN infrastructure
Benefit #2	Streamlined page load times for more than 22 million products

Benefit #1

100% uptime of their CDN infrastructure

Benefit #2

Streamlined page load times for more than 22 million products

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Overview

Shopify Boosts the User Experience at Over 40,000 Online Stores Worldwide with CDNetworks

Operational Impact

Quantitative Benefit