Information Builders Case Studies Rosnet Enhances SaaS Platform With Embedded Profitability Analytics

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	Rosnet Enhances SaaS Platform With Embedded Profitability Analytics Information Builders

Rosnet Enhances SaaS Platform With Embedded Profitability Analytics

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Visualization Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Food & Beverage
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Fleet Management Inventory Management Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services Data Science Services Software Design & Engineering Services
Challenge	Rosnet, a provider of SaaS-based restaurant management solutions, faced the challenge of helping restaurant operators improve profitability and drive internal efficiencies. They needed to provide accurate data to analyze food costs, labor costs, and many essential service metrics. The company aimed to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The challenge was to ensure that the IT team no longer had to spend time creating, modifying, and customizing reports for clients and that restaurants could easily access metrics on operational efficiency and profitability. Read More
About Customer	ROS Technology Services, Inc. (Rosnet) offers SaaS-based restaurant management solutions. The company serves 150 major restaurant franchises in North America. Rosnet's clients include popular brands such as Houlihan’s, IHOP, Applebee’s, Wendy’s, Panera Bread Co., and others. The company provides user-friendly query and analytics tools, based on Information Builders’ WebFOCUS business intelligence (BI) and analytics solution, which have made Rosnet’s PowerCenter restaurant management system the choice of successful restaurant operators around the world. Rosnet aims to help restaurants manage costs and improve the guest experience by capturing data from inventory, employment, and other back-of-the-house functions. Read More
Solution	Rosnet used WebFOCUS to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The company runs WebFOCUS internally and in an external, software-as-a-service (SaaS) capacity for 20,000 users. PowerCenter’s embedded BI environment includes data visualization capabilities, BI dashboards, and self-service analytics tools for internal and external use. All of the BI assets – including portals, dashboards, reports, and analytics – reside in the cloud without requiring restaurants to install on-premises software or maintain the associated hardware infrastructure. The system tracks essential metrics, such as which server is providing a particular guest experience, when the guest settled the bill, and how long diners were in the establishment – all tied to a satisfaction survey. WebFOCUS parameterized queries return discrete sales, overhead, and labor metrics, so restaurant managers can analyze profitability over designated time periods. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Visualization

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Food & Beverage

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Fleet Management

Inventory Management

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Software Design & Engineering Services

Challenge

Rosnet, a provider of SaaS-based restaurant management solutions, faced the challenge of helping restaurant operators improve profitability and drive internal efficiencies. They needed to provide accurate data to analyze food costs, labor costs, and many essential service metrics. The company aimed to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The challenge was to ensure that the IT team no longer had to spend time creating, modifying, and customizing reports for clients and that restaurants could easily access metrics on operational efficiency and profitability.

About Customer

ROS Technology Services, Inc. (Rosnet) offers SaaS-based restaurant management solutions. The company serves 150 major restaurant franchises in North America. Rosnet's clients include popular brands such as Houlihan’s, IHOP, Applebee’s, Wendy’s, Panera Bread Co., and others. The company provides user-friendly query and analytics tools, based on Information Builders’ WebFOCUS business intelligence (BI) and analytics solution, which have made Rosnet’s PowerCenter restaurant management system the choice of successful restaurant operators around the world. Rosnet aims to help restaurants manage costs and improve the guest experience by capturing data from inventory, employment, and other back-of-the-house functions.

Solution

Rosnet used WebFOCUS to create a customizable, self-service BI portal that delivers analytics and insights for internal and client use. The company runs WebFOCUS internally and in an external, software-as-a-service (SaaS) capacity for 20,000 users. PowerCenter’s embedded BI environment includes data visualization capabilities, BI dashboards, and self-service analytics tools for internal and external use. All of the BI assets – including portals, dashboards, reports, and analytics – reside in the cloud without requiring restaurants to install on-premises software or maintain the associated hardware infrastructure. The system tracks essential metrics, such as which server is providing a particular guest experience, when the guest settled the bill, and how long diners were in the establishment – all tied to a satisfaction survey. WebFOCUS parameterized queries return discrete sales, overhead, and labor metrics, so restaurant managers can analyze profitability over designated time periods.

Impact #1	The IT team no longer has to spend time creating, modifying, and customizing reports for clients.
Impact #2	Restaurants enjoy easy access to metrics on operational efficiency and profitability.
Impact #3	Rosnet's clients more easily measure the effectiveness of business development initiatives, and justify new technology investments where needed.

Impact #1

The IT team no longer has to spend time creating, modifying, and customizing reports for clients.

Impact #2

Restaurants enjoy easy access to metrics on operational efficiency and profitability.

Impact #3

Rosnet's clients more easily measure the effectiveness of business development initiatives, and justify new technology investments where needed.

Benefit #1	Rosnet has grown 60 percent over the past three years.
Benefit #2	Received the Inc. Magazine “500 Fastest Growing Companies” designation three times in a row.
Benefit #3	The PowerCenter food costing system alone can typically drop about two percent to the client’s bottom line.

Benefit #1

Rosnet has grown 60 percent over the past three years.

Benefit #2

Received the Inc. Magazine “500 Fastest Growing Companies” designation three times in a row.

Benefit #3

The PowerCenter food costing system alone can typically drop about two percent to the client’s bottom line.

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Overview

Rosnet Enhances SaaS Platform With Embedded Profitability Analytics

Operational Impact

Quantitative Benefit