Information Builders Case Studies Parc de Salut MAR Improves Patient Outcomes and Reduces Costs With WebFOCUS

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	Parc de Salut MAR Improves Patient Outcomes and Reduces Costs With WebFOCUS Information Builders

Parc de Salut MAR Improves Patient Outcomes and Reduces Costs With WebFOCUS

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	Parc de Salut MAR (PSMAR), one of Spain’s leading clinical and research organizations, was facing challenges in managing, sharing, and analyzing an enormous amount of clinical data due to its continually expanding staff and rising patient volumes. The organization was heavily dependent on a legacy system that had been in active use since 1984. As clinical and administrative data continued to grow, the hospital’s home-grown reporting platform became too rigid and slow to keep up. The need for better data management, security, reporting, and analytics could no longer be ignored. It was time to pursue a qualitative leap in capabilities. PSMAR set out to acquire a general-purpose analytics platform. The project stakeholders, drawn from business and IT, envisioned a series of analytics dashboards that could produce a steady flow of key performance indicators (KPIs). Read More
About Customer	Parc de Salut MAR (PSMAR) is a leading clinical and research organization in Spain. This multifaceted healthcare organization combines healthcare services with teaching and research. The PSMAR network, which includes Hospital del Mar, one of Spain’s leading healthcare centers, hosts more than 6,000 professionals involved in cutting-edge medical research, while also supplying essential healthcare services to more than 340,000 people. The region’s economic challenges have led to hospital cutbacks of up to 18 percent, requiring PSMAR’s staff to work smarter while maintaining quality and minimizing costs – all without compromising patient outcomes. To that end, PSMAR has turned to its data, in an effort to infuse analytics and insight throughout many divisions of this large and diverse healthcare organization. Read More
Solution	PSMAR chose Information Builders’ WebFOCUS data and analytics platform to anchor an evolving strategy. The first step involved transferring tables and expressions from the previous system. WebFOCUS inherited these existing data constructs as part of a new metadata layer that enforces consistent business views of the data. PSMAR’s data management professionals worked with the business community to define these fact tables and expressions, and then leveraged WebFOCUS to develop dashboards for seven clinical departments: DPO, Care, Surgery, Emergency Room, Pharmacy, the Surgery Waiting List, and the Outpatient Care Waiting List. Information Builders worked side by side with PSMAR’s implementation team to generate content, field inquiries, and support the effort. For example, the Cost-Per-Patient dashboard, the first of its kind in Spain, integrates both care and financial data with robust analytics. In the next phase, the team will expand the user base and generate dashboards for human resources and consumption. This phase will also include the development of data domains for business users in conjunction with WebFOCUS InfoAssist to enable people to analyze information and create reports autonomously. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

Parc de Salut MAR (PSMAR), one of Spain’s leading clinical and research organizations, was facing challenges in managing, sharing, and analyzing an enormous amount of clinical data due to its continually expanding staff and rising patient volumes. The organization was heavily dependent on a legacy system that had been in active use since 1984. As clinical and administrative data continued to grow, the hospital’s home-grown reporting platform became too rigid and slow to keep up. The need for better data management, security, reporting, and analytics could no longer be ignored. It was time to pursue a qualitative leap in capabilities. PSMAR set out to acquire a general-purpose analytics platform. The project stakeholders, drawn from business and IT, envisioned a series of analytics dashboards that could produce a steady flow of key performance indicators (KPIs).

About Customer

Parc de Salut MAR (PSMAR) is a leading clinical and research organization in Spain. This multifaceted healthcare organization combines healthcare services with teaching and research. The PSMAR network, which includes Hospital del Mar, one of Spain’s leading healthcare centers, hosts more than 6,000 professionals involved in cutting-edge medical research, while also supplying essential healthcare services to more than 340,000 people. The region’s economic challenges have led to hospital cutbacks of up to 18 percent, requiring PSMAR’s staff to work smarter while maintaining quality and minimizing costs – all without compromising patient outcomes. To that end, PSMAR has turned to its data, in an effort to infuse analytics and insight throughout many divisions of this large and diverse healthcare organization.

Solution

PSMAR chose Information Builders’ WebFOCUS data and analytics platform to anchor an evolving strategy. The first step involved transferring tables and expressions from the previous system. WebFOCUS inherited these existing data constructs as part of a new metadata layer that enforces consistent business views of the data. PSMAR’s data management professionals worked with the business community to define these fact tables and expressions, and then leveraged WebFOCUS to develop dashboards for seven clinical departments: DPO, Care, Surgery, Emergency Room, Pharmacy, the Surgery Waiting List, and the Outpatient Care Waiting List. Information Builders worked side by side with PSMAR’s implementation team to generate content, field inquiries, and support the effort. For example, the Cost-Per-Patient dashboard, the first of its kind in Spain, integrates both care and financial data with robust analytics. In the next phase, the team will expand the user base and generate dashboards for human resources and consumption. This phase will also include the development of data domains for business users in conjunction with WebFOCUS InfoAssist to enable people to analyze information and create reports autonomously.

Impact #1	More than 3,500 healthcare professionals in the PSMAR network can easily obtain clinical and administrative information via dashboards and reports, with timely information sent automatically via e-mail.
Impact #2	Being able to easily analyze business data has also improved the efficiency of key business processes, as well as the patient experience within several important domains.

Impact #1

More than 3,500 healthcare professionals in the PSMAR network can easily obtain clinical and administrative information via dashboards and reports, with timely information sent automatically via e-mail.

Impact #2

Being able to easily analyze business data has also improved the efficiency of key business processes, as well as the patient experience within several important domains.

Benefit #1	15 percent activity increase
Benefit #2	Dramatic decrease in patient wait times
Benefit #3	Stabilization in the consumption of high-cost fungible goods

Benefit #1

15 percent activity increase

Benefit #2

Dramatic decrease in patient wait times

Benefit #3

Stabilization in the consumption of high-cost fungible goods

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Overview

Parc de Salut MAR Improves Patient Outcomes and Reduces Costs With WebFOCUS

Operational Impact

Quantitative Benefit