Information Builders Case Studies nVision Global: Implementing Sophisticated Analytics for Better Logistics Management
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nVision Global: Implementing Sophisticated Analytics for Better Logistics Management

Information Builders
Analytics & Modeling - Real Time Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Application Infrastructure & Middleware - Data Visualization
Logistics & Transportation
Procurement
Fleet Management
Predictive Maintenance
Supply Chain Visibility
Data Science Services
Software Design & Engineering Services
nVision Global, a leading provider of services for freight bill auditing and payment, logistics management, and claims processing, was looking to implement sophisticated analytics that incorporate interactive graphs and map-based reports. The goal was to provide customers with detailed information on shipping routes, rates, logistics, and carrier contracts. The company wanted to create a secure, web-based dashboard that lets customers view their logistics information online through a SaaS model. However, the existing reporting was limited and required extensive staff support. nVision wanted to take these services to the next level and make clients self-sufficient by adding more analytical functionality, better drill-down capabilities, and a more elegant user experience.
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nVision Global is a leading provider of services for freight bill auditing and payment, invoice auditing, and logistics management. The company processes 63 million invoices and manages $3.1 billion in freight liability each year. nVision’s typical client spends $20 million to $400 million on shipping per year and initiates more than one million transactions. Hundreds of companies use the nVision Supply Chain Suite to streamline domestic and international logistics transactions, saving money on nearly every bill they audit. In the process, they capture detailed logistics information and make it available for reporting, trend analysis, and carrier negotiations.
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With Information Builders’ WebFOCUS business intelligence and analytics (BI) platform, nVision created one cohesive self-service analytics portal. Its iFocus Dashboard includes industry-leading data visualization and location analytics tools that empower customers to scrutinize their shipping, payment, and logistics operations. The iFocus Dashboard helps customers manage logistics for the 10,000 global carriers that partner with nVision. They can view multiple shipping options and make more economical choices about their logistics operations. nVision maintains the data and provides these analytical tools via a software-as-a-service (SaaS) environment where users can manipulate the data to suit their individual needs. WebFOCUS pulls information from a Microsoft SQL Server data warehouse containing data from various shipment, cost, and routing systems.
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The iFocus Dashboard includes graphs, gauges, and maps. Visual Discovery enhances the display of shipping information, and ESRI’s GIS location analytics allow clients to track shipments in transit across all domestic and international locations.
Users can create maps based on criteria such as service level, origin, destination, division, region, and location. They can slice and dice the information in a variety of ways, and drill down to problem areas to instantly see which shipping lanes need attention.
Customers also use these displays to identify cost-reduction strategies. In many cases, they can reduce costs by switching modes, changing service levels, consolidating shipments when multiple deliveries are sent to the same location, or altering their shipping patterns. They can click on hyperlinks to drill down to individual freight bills and run ad hoc reports to check the status of shipments.
The new dashboard environment helps companies save millions of dollars each year.
Approximately 300 people access the iFocus Dashboard, including customers and internal users, and that number is on the rise.
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