Mulesoft Case Studies NSW Health Pathology efficiently integrates healthcare data to deliver better patient experiences

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	NSW Health Pathology efficiently integrates healthcare data to deliver better patient experiences Mulesoft

NSW Health Pathology efficiently integrates healthcare data to deliver better patient experiences

Mulesoft

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Predictive Maintenance Real-Time Location System (RTLS) Remote Patient Monitoring
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	New South Wales Health Pathology (NSWHP) is an Australian statewide health organization that provides services to various local government bodies. The organization operates more than 60 laboratories, 150 pathology collection services, and conducts over 100,000 clinical tests per day. However, NSWHP's IT systems were siloed, making it difficult to deliver on key initiatives that would improve patient outcomes, maximize taxpayer benefits, and build a foundation for change. The organization sought to efficiently integrate data to deliver time-critical initiatives, including digitizing pathology results to speed up access to patient data and make clinical decisions faster, reducing cost and effort associated with transportation and testing, and building a foundation to rapidly respond to change and emerging, urgent demands, including COVID-19. Read More
About Customer	New South Wales Health Pathology (NSWHP) is an Australian statewide health organization that delivers reliable pathology to the public. Established over six years ago, NSWHP provides services to New South Wales' forensic, criminal, environmental health, maritime units, and other local government bodies. Its highly specialized staff are driven by their purpose to create better health and justice systems and guided by its principles of having a caring, connecting, and pioneering spirit. The organization employees 5,000 people, operates more than 60 laboratories, 150 pathology collection services, and conducts more 100,000 clinical tests per day. Read More
Solution	To deliver key healthcare initiatives, NSWHP deployed MuleSoft's Anypoint Platform to supply its integration needs quickly. The initial project with MuleSoft sought to expand testing from laboratories to healthcare facilities so patients can get quality-endorsed results faster. NSWHP took an API-led approach and used MuleSoft to integrate 350 testing devices from its health facilities to systems across its 60 laboratories within three months. NSWHP's engineers and architects leveraged APIs as building blocks to securely connect Point of Care (POC) devices to electronic health record (EHR) systems, which contained each patient's pathology results. Now, every provider has a 360-degree view of their patients and can provide them the best possible care. Using MuleSoft's HL7 Connector, NSWHP can quickly and securely route HL7 messages between state and federal health platforms and its lab systems. This EHR integration is used to reliably transmit, map, and transform complicated clinical messages for millions of test results. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Predictive Maintenance

Real-Time Location System (RTLS)

Remote Patient Monitoring

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

New South Wales Health Pathology (NSWHP) is an Australian statewide health organization that provides services to various local government bodies. The organization operates more than 60 laboratories, 150 pathology collection services, and conducts over 100,000 clinical tests per day. However, NSWHP's IT systems were siloed, making it difficult to deliver on key initiatives that would improve patient outcomes, maximize taxpayer benefits, and build a foundation for change. The organization sought to efficiently integrate data to deliver time-critical initiatives, including digitizing pathology results to speed up access to patient data and make clinical decisions faster, reducing cost and effort associated with transportation and testing, and building a foundation to rapidly respond to change and emerging, urgent demands, including COVID-19.

About Customer

New South Wales Health Pathology (NSWHP) is an Australian statewide health organization that delivers reliable pathology to the public. Established over six years ago, NSWHP provides services to New South Wales' forensic, criminal, environmental health, maritime units, and other local government bodies. Its highly specialized staff are driven by their purpose to create better health and justice systems and guided by its principles of having a caring, connecting, and pioneering spirit. The organization employees 5,000 people, operates more than 60 laboratories, 150 pathology collection services, and conducts more 100,000 clinical tests per day.

Solution

To deliver key healthcare initiatives, NSWHP deployed MuleSoft's Anypoint Platform to supply its integration needs quickly. The initial project with MuleSoft sought to expand testing from laboratories to healthcare facilities so patients can get quality-endorsed results faster. NSWHP took an API-led approach and used MuleSoft to integrate 350 testing devices from its health facilities to systems across its 60 laboratories within three months. NSWHP's engineers and architects leveraged APIs as building blocks to securely connect Point of Care (POC) devices to electronic health record (EHR) systems, which contained each patient's pathology results. Now, every provider has a 360-degree view of their patients and can provide them the best possible care. Using MuleSoft's HL7 Connector, NSWHP can quickly and securely route HL7 messages between state and federal health platforms and its lab systems. This EHR integration is used to reliably transmit, map, and transform complicated clinical messages for millions of test results.

Impact #1	MuleSoft is helping NSWHP to improve patient experiences and lessen their anxiety by digitizing health results and delivering on time-sensitive projects for COVID-19.
Impact #2	For NSWHP's first project with MuleSoft, the agency digitized pathology results. PoCT devices are now connected to NSWHP laboratories and the results are integrated with LIS and EHRS so clinicians can make decisions and correctly contextualize patient results.
Impact #3	Using PoCT devices also helps lower costs by making patient transportation to an approved laboratory unnecessary.

Impact #1

MuleSoft is helping NSWHP to improve patient experiences and lessen their anxiety by digitizing health results and delivering on time-sensitive projects for COVID-19.

Impact #2

For NSWHP's first project with MuleSoft, the agency digitized pathology results. PoCT devices are now connected to NSWHP laboratories and the results are integrated with LIS and EHRS so clinicians can make decisions and correctly contextualize patient results.

Impact #3

Using PoCT devices also helps lower costs by making patient transportation to an approved laboratory unnecessary.

Benefit #1	With MuleSoft, this data is synced in near-real-time, often in less than five minutes.
Benefit #2	NSWHP can provide COVID-19 patients with test results in just 24 hours, in most cases.
Benefit #3	More than 230,000 patients have already registered for the service and received their negative test results via text message.

Benefit #1

With MuleSoft, this data is synced in near-real-time, often in less than five minutes.

Benefit #2

NSWHP can provide COVID-19 patients with test results in just 24 hours, in most cases.

Benefit #3

More than 230,000 patients have already registered for the service and received their negative test results via text message.

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Overview

NSW Health Pathology efficiently integrates healthcare data to deliver better patient experiences

Operational Impact

Quantitative Benefit