Nintex Case Studies Nintex's Digital Transformation Journey for DMS Health Technologies
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Nintex's Digital Transformation Journey for DMS Health Technologies

Nintex
Functional Applications - Dock Management Systems (DMS)
Functional Applications - Inventory Management Systems
Education
Healthcare & Hospitals
Warehouse & Inventory Management
Inventory Management
Real-Time Location System (RTLS)
DMS Health Technologies, a provider of medical equipment and diagnostic imaging services, was grappling with paper-based processes that were causing significant delays in productivity. These processes were related to core business functions such as HR, inventory management, accounting, and scheduling. The approval process for large capital expenditures was time-consuming, often taking weeks, and stakeholders were uncertain about the consistency and accuracy of the information they received. Confidential patient data was circulated via fax and manually input into the DMS database, leading to data input errors that needed to be rectified later. The paper-based processes for tracking assets and inventory were cumbersome, resulting in further delays and inaccuracies. DMS had previously attempted to automate processes using Microsoft SharePoint Designer but found it difficult to use and ultimately abandoned the effort. The company was in dire need of an easy-to-use workflow solution that could securely automate paper-based processes, save time, and reduce or eliminate data input errors.
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DMS Health Technologies, founded in 1972 and headquartered in Fargo, North Dakota, is a provider of medical equipment and diagnostic imaging services to the healthcare industry. DMS is a distributor of Philips Healthcare diagnostic imaging equipment and patient monitoring equipment in the upper Midwest and sells associated supplies and accessories nationwide. In addition, DMS provides mobile, interim, and fixed-site diagnostic imaging solutions, such as MRI, CT, PET/CT, Nuclear Medicine, Ultrasound, Cardiac/Angio, Bone Densitometry, and Digital Mammography, across the United States.
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DMS found the solution it was looking for in Nintex Workflow. The company collaborated with Nexus Innovations, a provider of strategic solutions for organizations with complex business and technical needs, to deploy Nintex Workflow. This powerful, easy-to-use workflow designer improves business processes and delivers a rapid return on investment. Nintex Workflow empowers users with easy yet powerful tools that allow them to monitor, manage, and reuse workflows everywhere. It helps model and improve processes, regardless of their complexity. The solution integrates seamlessly with other systems, tools, and services, and boosts and extends SharePoint functionality. By eliminating paper-based processes, Nintex Workflow has improved data security, asset tracking, and approval routing for DMS.
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The implementation of Nintex Workflow has led to a significant improvement in DMS's operational efficiency. The automation of previously paper-based processes has not only sped up approvals and asset management but also eliminated data errors. This has resulted in a more streamlined and efficient workflow, saving nearly 200 working hours for employee performance reviews. The solution has also improved data security, ensuring that confidential patient data is no longer circulated via fax and manually input into the database. This has reduced the risk of data breaches and ensured compliance with data protection regulations. Furthermore, the solution's seamless integration with other systems, tools, and services has enhanced DMS's overall operational capabilities.
85% faster approvals
Elimination of data errors
50% faster asset management
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