Nintex Case Studies Nintex's Digital Transformation for Hawke’s Bay Regional Council's Water Testing
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Nintex's Digital Transformation for Hawke’s Bay Regional Council's Water Testing

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Hawke’s Bay Regional Council (HBRC) in New Zealand was facing a significant challenge in ensuring the safety of their waterways. The council needed to gather water testing results efficiently and accurately for decision-making purposes. The process involved field scientists collecting up to 50 samples in a single day from various locations. Along with the samples, the scientists had to manage stacks of paper forms that often ended up damp, muddy, or lost due to environmental conditions. The data from these forms then had to be manually entered into the system, a process that was prone to errors and inefficiencies. The council had previously attempted to digitize the forms using various data collection and management systems, but these attempts were unsuccessful, leading to inefficiencies and inaccuracies.
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Hawke’s Bay Regional Council is a government organization based in New Zealand. The council is responsible for maintaining a clean and healthy environment for the Hawke’s Bay region, a task that involves about 175 staff members. Many of these staff members are field scientists who spend their time out in the field collecting water samples from various locations. These samples are then tested in the lab to ensure the safety of the region's waterways. The council is also involved in community engagement activities, such as educating future scientists about the impact of human actions on the environment.
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HBRC adopted Nintex Forms, Nintex Workflow, and Nintex Mobile, combined with SharePoint, to digitize their data collection process. The council, with the help of Provoke and Myriad Technologies, converted their paper-based data-gathering system to a tablet-based system. This system paired Nintex Forms with the council’s SQL database, allowing field scientists to easily click through the forms using Nintex Mobile. The tablets were housed in waterproof cases, protecting the data from environmental conditions. The Nintex solution eliminated the need for double data entry, saving days of processing and data verification time. The council is now working towards digitizing all paper-based forms and processes within the organization due to the success of the Nintex solution.
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The adoption of the Nintex solution has led to significant operational improvements for HBRC. The council has been able to take on extra projects, notably in the areas of freshwater and climate change. The digitized forms allow scientists to feed data back into climate change models, aiding in planning and development. The council can now easily access scientific data when needed. The solution has also improved coordination of vacation, sick leave, and other business requests among staff members. Furthermore, the time saved has allowed the council to enhance their community engagement activities. They have been able to redesign their website to make it more accessible and informative for the public and media. They have also found time to educate future scientists in schools, an activity they were previously unable to undertake due to time constraints.
Saves 300 hours in personnel time per year
Eliminates the use of paper forms, improving efficiency and reducing environmental impact
Improves data accuracy, leading to more reliable decision-making
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