Mulesoft Case Studies MuleSoft increases Salesforce time-to- value by tripling the speed of integration

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	MuleSoft increases Salesforce time-to- value by tripling the speed of integration Mulesoft

MuleSoft increases Salesforce time-to- value by tripling the speed of integration

Mulesoft

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Predictive Maintenance Process Control & Optimization
Services	Software Design & Engineering Services System Integration
Challenge	Hologic, a leading global healthcare and diagnostics company, decided to adopt Salesforce's sales cloud, service cloud, and marketing cloud products to provide their growing sales and support teams with 360-degree customer views populated with real-time data. The executive team set an aggressive six-month timeline for the company to bring a pilot group into production. However, the Information Systems (IS) team was constrained with a heavyweight integration stack that slowed development time. They needed a faster way to deliver integrations to keep pace with the growing needs of the business. The project required real-time integration across multiple hosted and cloud systems, demanding new tools to make development faster and more agile. Read More
About Customer	Hologic is a leading global healthcare and diagnostics company with over 5,000 employees. They are an innovative healthcare company with market-leading products for early detection and intervention, with a strong position in women's health. To support their continued investment in improving customer experiences, Hologic decided to adopt Salesforce's sales cloud, service cloud, and marketing cloud products. Their goal was to provide their growing sales and support teams with 360-degree customer views populated with real-time data. Read More
Solution	Hologic identified MuleSoft as a cutting-edge technology and the best, easiest solution for integrating with enterprise applications. They adopted API-led connectivity, powered by MuleSoft’s Anypoint Platform, which packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks, exposed by APIs. This increased the overall speed of development. MuleSoft’s ease of use, robust library of over 140 connectors, and native support for SOAP and REST services made coding integrations quicker, simpler, and easier for Hologic’s developers. With Anypoint Studio, MuleSoft's graphical design environment, Hologic's developers were able to easily build, edit, and document integrations with simple drag and drop functionality. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Predictive Maintenance

Process Control & Optimization

Services

Software Design & Engineering Services

System Integration

Challenge

Hologic, a leading global healthcare and diagnostics company, decided to adopt Salesforce's sales cloud, service cloud, and marketing cloud products to provide their growing sales and support teams with 360-degree customer views populated with real-time data. The executive team set an aggressive six-month timeline for the company to bring a pilot group into production. However, the Information Systems (IS) team was constrained with a heavyweight integration stack that slowed development time. They needed a faster way to deliver integrations to keep pace with the growing needs of the business. The project required real-time integration across multiple hosted and cloud systems, demanding new tools to make development faster and more agile.

About Customer

Hologic is a leading global healthcare and diagnostics company with over 5,000 employees. They are an innovative healthcare company with market-leading products for early detection and intervention, with a strong position in women's health. To support their continued investment in improving customer experiences, Hologic decided to adopt Salesforce's sales cloud, service cloud, and marketing cloud products. Their goal was to provide their growing sales and support teams with 360-degree customer views populated with real-time data.

Solution

Hologic identified MuleSoft as a cutting-edge technology and the best, easiest solution for integrating with enterprise applications. They adopted API-led connectivity, powered by MuleSoft’s Anypoint Platform, which packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks, exposed by APIs. This increased the overall speed of development. MuleSoft’s ease of use, robust library of over 140 connectors, and native support for SOAP and REST services made coding integrations quicker, simpler, and easier for Hologic’s developers. With Anypoint Studio, MuleSoft's graphical design environment, Hologic's developers were able to easily build, edit, and document integrations with simple drag and drop functionality.

Impact #1	Delivered Salesforce pilot implementation on-time and within budget
Impact #2	Improved customer experience by providing sales and service teams with a real-time, 360-degree view of Hologic's customers
Impact #3	Increased the overall speed of development through the adoption of API-led connectivity

Impact #1

Delivered Salesforce pilot implementation on-time and within budget

Impact #2

Improved customer experience by providing sales and service teams with a real-time, 360-degree view of Hologic's customers

Impact #3

Increased the overall speed of development through the adoption of API-led connectivity

Benefit #1	Tripled the speed of integration
Benefit #2	Built and launched integrations three times more quickly than before
Benefit #3	Estimated that it would have taken at least 50% longer to deploy Salesforce without MuleSoft

Benefit #1

Tripled the speed of integration

Benefit #2

Built and launched integrations three times more quickly than before

Benefit #3

Estimated that it would have taken at least 50% longer to deploy Salesforce without MuleSoft

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Overview

MuleSoft increases Salesforce time-to- value by tripling the speed of integration

Operational Impact

Quantitative Benefit