Information Builders Case Studies Mount Sinai Medical Center in Good Shape With WebFOCUS

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	Mount Sinai Medical Center in Good Shape With WebFOCUS Information Builders

Mount Sinai Medical Center in Good Shape With WebFOCUS

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Remote Asset Management
Services	Data Science Services System Integration
Challenge	Mount Sinai Medical Center, a 1,200-bed facility on Manhattan’s Upper East Side, needed to devise a metrics-based business that holds physicians accountable for performance and quality. They wanted to restructure the reporting environment to improve the accessibility of critical information. The challenge was to resolve information-management and data-quality issues to enable consistent reporting results. They also needed to identify and share Key Performance Indicators (KPIs) via graphical, self-service reports. Read More
About Customer	Mount Sinai Medical Center is a 1,200-bed facility located on Manhattan’s Upper East Side. The center is involved in ongoing debates about healthcare reform, which have revealed the need for greater transparency, accountability, and performance among providers. In response to these needs, Mount Sinai has rolled out a business intelligence (BI) and performance management environment that helps physicians deliver high-quality care while adhering to institution-wide cost and performance standards. The center has been using Information Builders’ WebFOCUS BI and analytics platform for years to provide critical business intelligence via financial and operational reports. Read More
Solution	Mount Sinai Medical Center implemented a business intelligence (BI) and performance management environment using technology from Information Builders. The primary BI application supports an outpatient group of 1,000 physicians known as Faculty Practice Associates (FPA). The FPA Dashboard provides information about growth, productivity, and revenue-cycle metrics along with sophisticated analytic tools. Physicians and administrators use the dashboard to run their practices more productively, and managers use it to align operational objectives with corporate strategy. The dashboard and associated analytics are available to all FPA physicians, allowing for greater inclusion of physicians in the business of clinical practice and enhancing performance. The FPA Dashboard also helps Mount Sinai uncover the root causes of issues and instigate targeted improvement initiatives. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Remote Asset Management

Services

Data Science Services

System Integration

Challenge

Mount Sinai Medical Center, a 1,200-bed facility on Manhattan’s Upper East Side, needed to devise a metrics-based business that holds physicians accountable for performance and quality. They wanted to restructure the reporting environment to improve the accessibility of critical information. The challenge was to resolve information-management and data-quality issues to enable consistent reporting results. They also needed to identify and share Key Performance Indicators (KPIs) via graphical, self-service reports.

About Customer

Mount Sinai Medical Center is a 1,200-bed facility located on Manhattan’s Upper East Side. The center is involved in ongoing debates about healthcare reform, which have revealed the need for greater transparency, accountability, and performance among providers. In response to these needs, Mount Sinai has rolled out a business intelligence (BI) and performance management environment that helps physicians deliver high-quality care while adhering to institution-wide cost and performance standards. The center has been using Information Builders’ WebFOCUS BI and analytics platform for years to provide critical business intelligence via financial and operational reports.

Solution

Mount Sinai Medical Center implemented a business intelligence (BI) and performance management environment using technology from Information Builders. The primary BI application supports an outpatient group of 1,000 physicians known as Faculty Practice Associates (FPA). The FPA Dashboard provides information about growth, productivity, and revenue-cycle metrics along with sophisticated analytic tools. Physicians and administrators use the dashboard to run their practices more productively, and managers use it to align operational objectives with corporate strategy. The dashboard and associated analytics are available to all FPA physicians, allowing for greater inclusion of physicians in the business of clinical practice and enhancing performance. The FPA Dashboard also helps Mount Sinai uncover the root causes of issues and instigate targeted improvement initiatives.

Impact #1	Mount Sinai can enforce strategic business priorities without compromising on care.
Impact #2	The system helped the institution recover $3 million in missed charges in a single year.
Impact #3	The BI tools help accounts receivable personnel analyze patient accounting data from an Oracle data warehouse, which stores information about closed accounts.

Impact #1

Mount Sinai can enforce strategic business priorities without compromising on care.

Impact #2

The system helped the institution recover $3 million in missed charges in a single year.

Impact #3

The BI tools help accounts receivable personnel analyze patient accounting data from an Oracle data warehouse, which stores information about closed accounts.

Benefit #1	The medical center recently identified more than $5 million in missed charges, rebilled for them, and recouped close to $3 million in a single year from insurers who underpaid patient bills based on their contractual obligations.

Benefit #1

The medical center recently identified more than $5 million in missed charges, rebilled for them, and recouped close to $3 million in a single year from insurers who underpaid patient bills based on their contractual obligations.

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Overview

Mount Sinai Medical Center in Good Shape With WebFOCUS

Operational Impact

Quantitative Benefit