Information Builders Case Studies Michigan State Police Unifies Data and Amplifies View Into Criminal Activity

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	Michigan State Police Unifies Data and Amplifies View Into Criminal Activity Information Builders

Michigan State Police Unifies Data and Amplifies View Into Criminal Activity

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries	Security & Public Safety
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Predictive Maintenance Public Warning & Emergency Response Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	Michigan State Police (MSP) faced the challenge of accessing vital criminal, incident, and activity data from a variety of disparate sources and disseminating it to patrol officers, detectives, investigators, commanders, and other headquarters staff. The data management platform of MSP extends information to 142 local law enforcement agencies, facilitating collaboration across the state of Michigan. However, with a diversity of data coming from multiple real-time sources and databases, the analysts and detectives couldn’t directly access all the data. This was due to the lack of a consistent and accurate way to match people across systems, as well as to cleanse and enhance the data. The results were sometimes missing key data points, which meant that important information, such as concealed weapons permits and domestic violence reports, were not available when patrol officers needed them. Read More
About Customer	Michigan State Police (MSP) is a law enforcement agency founded in 1917. It has more than 2,900 employees and 1,500 officers. Its mission is to provide the highest-quality law enforcement and public safety-services throughout Michigan. MSP’s data management platform extends information to 142 local law enforcement agencies, facilitating collaboration across the state of Michigan. According to Captain David Kelly, commander of the Intelligence Operations Division at the Michigan State Police, it’s the first state agency in the nation to have a unified platform that combines data integration, data quality, and master data management (MDM). MSP consists of approximately 1,500 law enforcement professionals, all of whom depend on current information to protect citizens across the state. The police force uses Information Builders technology to provide knowledgeable and responsive services to Michigan citizens, while supporting law enforcement and promoting safety across the state. Read More
Solution	MSP implemented Information Builders’ WebFOCUS business intelligence (BI) and analytics platform to improve critical law enforcement processes and ensure the accuracy and reliability of its data. WebFOCUS serves as the analytical foundation for dashboards that give the colonel, executive council, commanders, and other headquarters staff instant snapshots of the areas they oversee. Users monitor what’s going on with their troopers, review crime rates by type, determine where traffic accidents are happening, and much more. Hundreds of people use the system each day to review crime data, trends, and statistics, as well as to track key metrics. A new master data hub will make integrated, cleansed data available from multiple agencies, providing the department not only with historic insight, but also with predictive analytics capabilities that help deter crimes and traffic accidents. MSP used Information Builders’ Magnify technology to create the MI-Intel Search tool, enabling troopers and detectives to query all the major MSP data sources by person, address, and many other variables. Officers sort through result categories and drill into pertinent information when responding to service calls, or during an investigation. Omni-Gen enables developers to quickly configure data quality templates rather than build a data model from scratch, accelerating the process of creating consistent or “golden” records. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Database Management & Storage

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Predictive Maintenance

Public Warning & Emergency Response

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

Michigan State Police (MSP) faced the challenge of accessing vital criminal, incident, and activity data from a variety of disparate sources and disseminating it to patrol officers, detectives, investigators, commanders, and other headquarters staff. The data management platform of MSP extends information to 142 local law enforcement agencies, facilitating collaboration across the state of Michigan. However, with a diversity of data coming from multiple real-time sources and databases, the analysts and detectives couldn’t directly access all the data. This was due to the lack of a consistent and accurate way to match people across systems, as well as to cleanse and enhance the data. The results were sometimes missing key data points, which meant that important information, such as concealed weapons permits and domestic violence reports, were not available when patrol officers needed them.

About Customer

Michigan State Police (MSP) is a law enforcement agency founded in 1917. It has more than 2,900 employees and 1,500 officers. Its mission is to provide the highest-quality law enforcement and public safety-services throughout Michigan. MSP’s data management platform extends information to 142 local law enforcement agencies, facilitating collaboration across the state of Michigan. According to Captain David Kelly, commander of the Intelligence Operations Division at the Michigan State Police, it’s the first state agency in the nation to have a unified platform that combines data integration, data quality, and master data management (MDM). MSP consists of approximately 1,500 law enforcement professionals, all of whom depend on current information to protect citizens across the state. The police force uses Information Builders technology to provide knowledgeable and responsive services to Michigan citizens, while supporting law enforcement and promoting safety across the state.

Solution

MSP implemented Information Builders’ WebFOCUS business intelligence (BI) and analytics platform to improve critical law enforcement processes and ensure the accuracy and reliability of its data. WebFOCUS serves as the analytical foundation for dashboards that give the colonel, executive council, commanders, and other headquarters staff instant snapshots of the areas they oversee. Users monitor what’s going on with their troopers, review crime rates by type, determine where traffic accidents are happening, and much more. Hundreds of people use the system each day to review crime data, trends, and statistics, as well as to track key metrics. A new master data hub will make integrated, cleansed data available from multiple agencies, providing the department not only with historic insight, but also with predictive analytics capabilities that help deter crimes and traffic accidents. MSP used Information Builders’ Magnify technology to create the MI-Intel Search tool, enabling troopers and detectives to query all the major MSP data sources by person, address, and many other variables. Officers sort through result categories and drill into pertinent information when responding to service calls, or during an investigation. Omni-Gen enables developers to quickly configure data quality templates rather than build a data model from scratch, accelerating the process of creating consistent or “golden” records.

Impact #1	Better tools to track crime statistics, monitor trends, and manage progress towards key metrics.
Impact #2	The department can work smarter and faster and reap the maximum reward from its BI and analytics investments.
Impact #3	Having centralized analytics has improved visibility into department performance and given officers the functionality they need to respond knowledgeably to incidents and make informed decisions.

Impact #1

Better tools to track crime statistics, monitor trends, and manage progress towards key metrics.

Impact #2

The department can work smarter and faster and reap the maximum reward from its BI and analytics investments.

Impact #3

Having centralized analytics has improved visibility into department performance and given officers the functionality they need to respond knowledgeably to incidents and make informed decisions.

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Overview

Michigan State Police Unifies Data and Amplifies View Into Criminal Activity

Operational Impact