Lincoln Davies Building Supply: Reducing Support Costs and Boosting Sales with AI Chatbot

Lincoln Davies Building Supply, a family-owned business for over 145 years, was facing the challenge of offloading customer support for their small brick-and-mortar business. The company, which has evolved into one of the finest building supply companies in Central New York, was looking for ways to incentivize customer loyalty. They wanted to make their website work harder for the business by helping customers and potential customers find the products they need faster and support sales goals. The company was also looking for a solution to reduce the time spent on answering frequently asked questions.

Lincoln Davies Building Supply is a family-owned business that has been in operation for over 145 years. It is a general store, hardware store, and lumber yard that has evolved into one of the finest building supply companies in Central New York. The company sells a large selection of interior and exterior construction and building supplies. They were looking for a solution to make their website more efficient in helping customers find products faster, support sales goals, and reduce the time spent on answering frequently asked questions.