Blueprint Software Systems Case Studies Leading Health IT Provider Leverages Blueprint to Bring New Clients Online 50% Faster

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	Leading Health IT Provider Leverages Blueprint to Bring New Clients Online 50% Faster Blueprint Software Systems

Leading Health IT Provider Leverages Blueprint to Bring New Clients Online 50% Faster

Blueprint Software Systems

Technology Category	Analytics & Modeling - Process Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Quality Analytics Process Control & Optimization
Services	Data Science Services System Integration
Challenge	The HIT provider is responsible for setting up electronic medical records for health care providers. To do this, teams would have to manually parse through a number of different applications and spreadsheets that are set up in different formats, and can even be on paper, making it error-prone, which leads to costly rework. Getting clients online was also inefficient, taking an average of 20 business days to get one client online. As a result, they began their automation journey. They understood that in order to effectively scale their automation initiative, they needed a tool that could easily extract data from legacy software and documents from Excel, decompose that data into easy-to-understand models, and be optimized for automation. Read More
About Customer	This customer is a supplier of health information technology (HIT) solutions, services, devices, and hardware. Its products have been used in more than 28,000 facilities worldwide and has over 30,000 employees. The company is determined to make the healthcare industry safer and more efficient. The technology they create helps make clinical decisions and reduce medical errors. The company has an annual revenue of $6 Billion and has been a customer since 2018. Read More
Solution	The HIT provider leveraged Blueprint’s Enterprise Automation Suite in a pilot project to access critical information from Excel and test backlogs that were previously entirely inaccessible, giving them a complete current-state picture of their manual processes. Using the Process Modeler, they were then able to decompose those discovered processes and identify hundreds of RPA opportunities that they are automating to scale their RPA initiatives and get clients online in half the time without any errors. Key aspects of the Enterprise Automation Suite that drove automation success include BlueDocs Document Importer, Test Script Mining, Centralized Repository, and Business Process Modeler. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Quality Analytics

Process Control & Optimization

Services

Data Science Services

System Integration

Challenge

The HIT provider is responsible for setting up electronic medical records for health care providers. To do this, teams would have to manually parse through a number of different applications and spreadsheets that are set up in different formats, and can even be on paper, making it error-prone, which leads to costly rework. Getting clients online was also inefficient, taking an average of 20 business days to get one client online. As a result, they began their automation journey. They understood that in order to effectively scale their automation initiative, they needed a tool that could easily extract data from legacy software and documents from Excel, decompose that data into easy-to-understand models, and be optimized for automation.

About Customer

This customer is a supplier of health information technology (HIT) solutions, services, devices, and hardware. Its products have been used in more than 28,000 facilities worldwide and has over 30,000 employees. The company is determined to make the healthcare industry safer and more efficient. The technology they create helps make clinical decisions and reduce medical errors. The company has an annual revenue of $6 Billion and has been a customer since 2018.

Solution

The HIT provider leveraged Blueprint’s Enterprise Automation Suite in a pilot project to access critical information from Excel and test backlogs that were previously entirely inaccessible, giving them a complete current-state picture of their manual processes. Using the Process Modeler, they were then able to decompose those discovered processes and identify hundreds of RPA opportunities that they are automating to scale their RPA initiatives and get clients online in half the time without any errors. Key aspects of the Enterprise Automation Suite that drove automation success include BlueDocs Document Importer, Test Script Mining, Centralized Repository, and Business Process Modeler.

Impact #1	The HIT supplier is now able to get clients online in 10 business days because of the automations they have been able to scale with Blueprint. Rework from their onboarding functions has also seen a 3x decrease, reducing expensive operational costs and improving process quality to keep their customers and employees more engaged and happy.

Impact #1

The HIT supplier is now able to get clients online in 10 business days because of the automations they have been able to scale with Blueprint. Rework from their onboarding functions has also seen a 3x decrease, reducing expensive operational costs and improving process quality to keep their customers and employees more engaged and happy.

Benefit #1	Reduced time to get clients online from 20 to 10 business days
Benefit #2	3x decrease in rework from their onboarding functions
Benefit #3	30% time savings on RPA development

Benefit #1

Reduced time to get clients online from 20 to 10 business days

Benefit #2

3x decrease in rework from their onboarding functions

Benefit #3

30% time savings on RPA development

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Overview

Leading Health IT Provider Leverages Blueprint to Bring New Clients Online 50% Faster

Operational Impact

Quantitative Benefit