Blueprint Software Systems Case Studies Largest Retail Bank in America Designs Processes for Automation 50% Quicker

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	Largest Retail Bank in America Designs Processes for Automation 50% Quicker Blueprint Software Systems

Largest Retail Bank in America Designs Processes for Automation 50% Quicker

Blueprint Software Systems

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Quality Analytics Process Control & Optimization
Services	System Integration
Challenge	This Fortune 100 company is one of America’s top 10 largest banks based on assets, and as a result, they process an average of 5 million payments per day and deal with consumer data. The method for processing these payments has historically been painstakingly manual, slow, and prone to error which means money lost—one error can be calculated at $1,000 lost due to the fees and labor associate with investigating and rectifying the error. Beyond that, customers wanted their payments processed faster and with greater accuracy. The bank understood that in order to maintain a sustainable competitive advantage in the marketplace, they must cut costs, eliminate errors that pose serious regulatory risk, and enable employees to focus on work that is driving more value to the business. Read More
About Customer	This customer is a Fortune 100 bank and is one of America’s leading financial institutions, serving individual consumers, SMEs, and large commercial clients. The bank offers a full range of banking, investing, and other financial products and services. They are committed to providing unmatched service and security for their customers. The bank is one of the top 10 largest in America based on assets and processes an average of 5 million payments per day. They have been a customer since 2015 and have over 150,000 employees with an annual revenue of $80 billion. Read More
Solution	The bank chose the Blueprint Enterprise Automation Suite to scale their RPA initiatives and improve process quality. Given the high volume of transactions that the bank needs to process every day, it was important that they could identify key day-to-day activities that employees took part in. Using Blueprint’s Business Process Modeler, the bank modeled, decomposed, and optimized the processes it wanted to automate, while accounting for regulatory dependencies using Blueprint’s Trace and Impact Explorer. By leveraging contextually rich Digital Blueprints, the bank was able to develop bots 30% quicker while streamlining compliance handling and mitigating risk. Key aspects of the Enterprise Automation Suite that drove automation success include BlueDocs Document Importer, Test Script Mining, Impact Explorer, Process Modeler, and Centralized Repository. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Process Control & Optimization

Services

System Integration

Challenge

This Fortune 100 company is one of America’s top 10 largest banks based on assets, and as a result, they process an average of 5 million payments per day and deal with consumer data. The method for processing these payments has historically been painstakingly manual, slow, and prone to error which means money lost—one error can be calculated at $1,000 lost due to the fees and labor associate with investigating and rectifying the error. Beyond that, customers wanted their payments processed faster and with greater accuracy. The bank understood that in order to maintain a sustainable competitive advantage in the marketplace, they must cut costs, eliminate errors that pose serious regulatory risk, and enable employees to focus on work that is driving more value to the business.

About Customer

This customer is a Fortune 100 bank and is one of America’s leading financial institutions, serving individual consumers, SMEs, and large commercial clients. The bank offers a full range of banking, investing, and other financial products and services. They are committed to providing unmatched service and security for their customers. The bank is one of the top 10 largest in America based on assets and processes an average of 5 million payments per day. They have been a customer since 2015 and have over 150,000 employees with an annual revenue of $80 billion.

Solution

The bank chose the Blueprint Enterprise Automation Suite to scale their RPA initiatives and improve process quality. Given the high volume of transactions that the bank needs to process every day, it was important that they could identify key day-to-day activities that employees took part in. Using Blueprint’s Business Process Modeler, the bank modeled, decomposed, and optimized the processes it wanted to automate, while accounting for regulatory dependencies using Blueprint’s Trace and Impact Explorer. By leveraging contextually rich Digital Blueprints, the bank was able to develop bots 30% quicker while streamlining compliance handling and mitigating risk. Key aspects of the Enterprise Automation Suite that drove automation success include BlueDocs Document Importer, Test Script Mining, Impact Explorer, Process Modeler, and Centralized Repository.

Impact #1	50% Time savings on process design and modeling
Impact #2	30% Time savings on RPA development
Impact #3	30% Time savings on managing change and compliance

Impact #1

50% Time savings on process design and modeling

Impact #2

30% Time savings on RPA development

Impact #3

30% Time savings on managing change and compliance

Benefit #1	Modeled 20 end-to-end business process models in less than 90 days
Benefit #2	Accelerated RPA development by 30%
Benefit #3	Gained 30% time savings on managing change, compliance, and exceptions for in-production bots

Benefit #1

Modeled 20 end-to-end business process models in less than 90 days

Benefit #2

Accelerated RPA development by 30%

Benefit #3

Gained 30% time savings on managing change, compliance, and exceptions for in-production bots

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Overview

Largest Retail Bank in America Designs Processes for Automation 50% Quicker

Operational Impact

Quantitative Benefit