Blueprint Software Systems Case Studies Large Telecom Provider, Blueprint, and Microsoft Power Automate Accelerate Bot Migration Time to Help Drive Connectivity & Innovation to Their Clients
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Large Telecom Provider, Blueprint, and Microsoft Power Automate Accelerate Bot Migration Time to Help Drive Connectivity & Innovation to Their Clients

Blueprint Software Systems
Analytics & Modeling - Process Analytics
Application Infrastructure & Middleware - API Integration & Management
Telecommunications
Business Operation
Digital Twin
Process Control & Optimization
Software Design & Engineering Services
System Integration
The customer, a large telecommunications provider in the United States, had implemented Robotic Process Automation (RPA) to automate many business tasks and drive their digital transformation. However, they were dissatisfied with the RPA vendor they initially chose due to underwhelming ROI, the high degree of technical skill needed to navigate the platform, and the sub-optimal quality of automations that kept experiencing break-fix cycles. They considered Microsoft Power Automate as an ideal alternative that could address all their challenges. However, switching to Microsoft Power Automate meant that they had to rebuild each of their thousands of bots from scratch, a prospect so time-consuming and expensive that it was difficult to justify.
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The customer is one of the largest telecommunications providers in the United States. They have been a customer since 2001 and have over 230,000 employees. As part of their digital transformation strategy, they implemented Robotic Process Automation (RPA) to automate many business tasks. This strategy was aimed at realizing increased efficiency, quality, and cost savings that automation delivers. However, they were dissatisfied with the RPA vendor they initially chose to implement automation due to underwhelming ROI, the high degree of technical skill needed to navigate the platform, and the sub-optimal quality of automations.
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To execute their large-scale migration, the telecom provider enlisted the help of Blueprint, a leading provider of digital process discovery, design, and management solutions. Blueprint boasts the only RPA platform migration solution available that accelerates migrations by 3x and reduces costs by 75%. In one of the largest RPA platform migrations ever, Blueprint ingested over 15,000 existing bots and automatically converted them into Digital Blueprints. Once in Blueprint, those automated processes could be further optimized and connected to overlooked dependencies, creating a digital twin that evolves as the automation evolves. Due to Blueprint’s Common Object Model (COM), those automated processes were then automatically synced with Microsoft Power Automate with only fit and finish actions required, positioning them for even greater scale and ROI that the Microsoft Power Platform offers.
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The telecom provider is migrating over 15,000 bots, where 70% of the automated processes – such as Excel and web commands – require no adjustments and can be mapped directly into Microsoft Power Automate.
With Blueprint, the telecom company has been able to migrate its digital workforce into Microsoft Power Automate 75% faster and at a vastly reduced cost.
What would have taken them years and millions of dollars to accomplish, they have been able to achieve in a matter of weeks and at a fraction of what they were originally expecting to invest.
70% of the automated processes require no adjustments and can be mapped directly into Microsoft Power Automate.
Migration process is 75% faster with Blueprint.
Cost of migration is significantly reduced.
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