Information Builders Case Studies iovation Battles Internet Fraud With WebFOCUS Analytics

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	iovation Battles Internet Fraud With WebFOCUS Analytics Information Builders

iovation Battles Internet Fraud With WebFOCUS Analytics

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	E-Commerce Finance & Insurance
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Computer Vision Fraud Detection Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	Online businesses across various industries are constantly battling online fraud. The challenge is to combat this fraud without compromising the consumer experience with obtrusive technology. iovation, a company based in Portland, Oregon, aims to protect online businesses and their customers against fraud and abuse. It also identifies trustworthy customers through a combination of advanced technologies known as device identification, shared device reputation, device-based authentication, and real-time risk evaluation. To provide customers with greater visibility into fraudulent actions, and to differentiate itself from its competitors, iovation recently extended its fraud prevention solutions with powerful analytics and business intelligence (BI) functionality from Information Builders. Read More
About Customer	iovation is a company based in Portland, Oregon that aims to make the Internet a safer place for people to do business and interact. The company protects online businesses and their customers against fraud and abuse. It also identifies trustworthy customers through a combination of advanced technologies known as device identification, shared device reputation, device-based authentication, and real-time risk evaluation. More than 3,500 fraud managers in banking, credit issuance, e-commerce, online gaming, and other industries leverage iovation’s fraud prevention solutions to identify and correlate activities from suspicious devices, including Macintosh computers, PCs, tablets, and smartphones. There are more than three billion unique devices in iovation’s database with 25 billion reputation checks processed. iovation relies on this growing base of information to protect hundreds of brands including Dell Software, Groupon, Bazaarvoice, and Western Union. Read More
Solution	iovation extended its fraud prevention solutions with powerful analytics and business intelligence (BI) functionality from Information Builders. Fraud management teams and other users can tap into the capabilities of WebFOCUS to obtain real-time answers for simple or complex queries about transaction details, evidence, and device histories, and to further investigate suspicious visitors. iovation’s solutions are built around a knowledge base containing information about the physical devices used to conduct online transactions. A “reputation” is then calculated for each device based on previous fraud history, associations with other bad accounts or devices, and real-time risk assessment. This helps customers avoid online threats, including credit card and identity theft, account takeovers, and money laundering. iovation’s Global Device Intelligence Platform acts as a shared resource among its clients. Clients are alerted if a device that is directly or indirectly associated with fraudulent activity tries to access their sites. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

E-Commerce

Finance & Insurance

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Computer Vision

Fraud Detection

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

Online businesses across various industries are constantly battling online fraud. The challenge is to combat this fraud without compromising the consumer experience with obtrusive technology. iovation, a company based in Portland, Oregon, aims to protect online businesses and their customers against fraud and abuse. It also identifies trustworthy customers through a combination of advanced technologies known as device identification, shared device reputation, device-based authentication, and real-time risk evaluation. To provide customers with greater visibility into fraudulent actions, and to differentiate itself from its competitors, iovation recently extended its fraud prevention solutions with powerful analytics and business intelligence (BI) functionality from Information Builders.

About Customer

iovation is a company based in Portland, Oregon that aims to make the Internet a safer place for people to do business and interact. The company protects online businesses and their customers against fraud and abuse. It also identifies trustworthy customers through a combination of advanced technologies known as device identification, shared device reputation, device-based authentication, and real-time risk evaluation. More than 3,500 fraud managers in banking, credit issuance, e-commerce, online gaming, and other industries leverage iovation’s fraud prevention solutions to identify and correlate activities from suspicious devices, including Macintosh computers, PCs, tablets, and smartphones. There are more than three billion unique devices in iovation’s database with 25 billion reputation checks processed. iovation relies on this growing base of information to protect hundreds of brands including Dell Software, Groupon, Bazaarvoice, and Western Union.

Solution

iovation extended its fraud prevention solutions with powerful analytics and business intelligence (BI) functionality from Information Builders. Fraud management teams and other users can tap into the capabilities of WebFOCUS to obtain real-time answers for simple or complex queries about transaction details, evidence, and device histories, and to further investigate suspicious visitors. iovation’s solutions are built around a knowledge base containing information about the physical devices used to conduct online transactions. A “reputation” is then calculated for each device based on previous fraud history, associations with other bad accounts or devices, and real-time risk assessment. This helps customers avoid online threats, including credit card and identity theft, account takeovers, and money laundering. iovation’s Global Device Intelligence Platform acts as a shared resource among its clients. Clients are alerted if a device that is directly or indirectly associated with fraudulent activity tries to access their sites.

Impact #1	Users easily gather vital intelligence about devices used in fraudulent interactions.
Impact #2	Support team members better respond to client issues and questions.
Impact #3	Trusted customers enjoy a better online experience.

Impact #1

Users easily gather vital intelligence about devices used in fraudulent interactions.

Impact #2

Support team members better respond to client issues and questions.

Impact #3

Trusted customers enjoy a better online experience.

Benefit #1	Protects 16 million transactions and stops an average of 300,000 fraudulent activities every day.
Benefit #2	More than 3,500 fraud managers leverage iovation’s fraud prevention solutions.
Benefit #3	There are more than three billion unique devices in iovation’s database with 25 billion reputation checks processed.

Benefit #1

Protects 16 million transactions and stops an average of 300,000 fraudulent activities every day.

Benefit #2

More than 3,500 fraud managers leverage iovation’s fraud prevention solutions.

Benefit #3

There are more than three billion unique devices in iovation’s database with 25 billion reputation checks processed.

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Overview

iovation Battles Internet Fraud With WebFOCUS Analytics

Operational Impact

Quantitative Benefit