Mulesoft Case Studies Invesco cuts development time by 92% with API-led integration

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	Invesco cuts development time by 92% with API-led integration Mulesoft

Invesco cuts development time by 92% with API-led integration

Mulesoft

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Finance & Insurance
Applicable Functions	Discrete Manufacturing Sales & Marketing
Use Cases	Process Control & Optimization Predictive Quality Analytics Real-Time Location System (RTLS)
Services	System Integration Software Design & Engineering Services
Challenge	Invesco, a global asset management firm, was facing challenges due to the existence of over 200 siloed IT systems. These systems were preventing business users from quickly accessing valuable customer and market data. The lack of data access was also impeding the development process at Invesco, as teams had little transparency into other team’s work or projects currently in development, leading to inefficient and repetitive processes. Invesco needed to enable data sharing between multiple business units and 1,700 tech employees worldwide. Read More
About Customer	Invesco is a leading global asset management firm that manages $1.5 trillion in assets on behalf of clients worldwide. The company has a large number of employees, with over 1,700 tech employees spread across the globe. Invesco's business involves managing a vast amount of data, including customer and market data. However, the company was facing challenges due to the existence of over 200 siloed IT systems, which were preventing business users from quickly accessing valuable data. Read More
Solution	Invesco deployed Anypoint Platform to eliminate inefficiencies and duplicative work, improve data access, and deliver consistent, global customer experiences faster. Anypoint API Manager allows Invesco to catalog APIs, to promote reuse among development teams, saving even more time and effort. In addition, Anypoint Studio enabled Invesco to centralize the language, increase reuse, and streamline processes. Invesco established a Center for Enablement (C4E), a central incubation team to evangelize APIs the business can self-serve to deliver technology initiatives faster. Today, the C4E serves more than 35 product teams and over 89 APIs are available. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Finance & Insurance

Applicable Functions

Discrete Manufacturing

Sales & Marketing

Use Cases

Process Control & Optimization

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

System Integration

Software Design & Engineering Services

Challenge

Invesco, a global asset management firm, was facing challenges due to the existence of over 200 siloed IT systems. These systems were preventing business users from quickly accessing valuable customer and market data. The lack of data access was also impeding the development process at Invesco, as teams had little transparency into other team’s work or projects currently in development, leading to inefficient and repetitive processes. Invesco needed to enable data sharing between multiple business units and 1,700 tech employees worldwide.

About Customer

Invesco is a leading global asset management firm that manages $1.5 trillion in assets on behalf of clients worldwide. The company has a large number of employees, with over 1,700 tech employees spread across the globe. Invesco's business involves managing a vast amount of data, including customer and market data. However, the company was facing challenges due to the existence of over 200 siloed IT systems, which were preventing business users from quickly accessing valuable data.

Solution

Invesco deployed Anypoint Platform to eliminate inefficiencies and duplicative work, improve data access, and deliver consistent, global customer experiences faster. Anypoint API Manager allows Invesco to catalog APIs, to promote reuse among development teams, saving even more time and effort. In addition, Anypoint Studio enabled Invesco to centralize the language, increase reuse, and streamline processes. Invesco established a Center for Enablement (C4E), a central incubation team to evangelize APIs the business can self-serve to deliver technology initiatives faster. Today, the C4E serves more than 35 product teams and over 89 APIs are available.

Impact #1	Streamlined development and centralization of data resulted in greater innovation and an improved customer experience.
Impact #2	Marketing teams now have access to a 360-degree view of the customer so they can pin-point client needs and personalize direct marketing campaigns to ensure greater relevancy.
Impact #3	Sales reps now receive access to prospective customer inquiries 40% faster than before implementing MuleSoft – driving a better experience for prospective customers.

Impact #1

Streamlined development and centralization of data resulted in greater innovation and an improved customer experience.

Impact #2

Marketing teams now have access to a 360-degree view of the customer so they can pin-point client needs and personalize direct marketing campaigns to ensure greater relevancy.

Impact #3

Sales reps now receive access to prospective customer inquiries 40% faster than before implementing MuleSoft – driving a better experience for prospective customers.

Benefit #1	92% reduction in development time
Benefit #2	40% faster response time to prospects
Benefit #3	89+ APIs built in 12 months

Benefit #1

92% reduction in development time

Benefit #2

40% faster response time to prospects

Benefit #3

89+ APIs built in 12 months

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Overview

Invesco cuts development time by 92% with API-led integration

Operational Impact

Quantitative Benefit