Nintex Case Studies Improving Manufacturing Efficiency and Quality with Nintex Promapp: A Case Study on Character Cabinets

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	Improving Manufacturing Efficiency and Quality with Nintex Promapp: A Case Study on Character Cabinets Nintex

Improving Manufacturing Efficiency and Quality with Nintex Promapp: A Case Study on Character Cabinets

Nintex

Applicable Industries	Buildings Equipment & Machinery
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Personnel Tracking & Monitoring Visual Quality Detection
Services	Testing & Certification Training
Challenge	Character Cabinets, a part of the Character Group, is a manufacturer and distributor of cabinetry and stone benchtops for about 2,000 homes a year in Western Australia. The company mass-produces its products, but each kitchen and house they cater to is unique, requiring customized planning to meet demand on time and within budget. The building industry, where Character Cabinets operates, is driven by strict timelines. With the industry downturn and struggles of mid-range builders, it was crucial for Character Cabinets to meet demand on time without compromising on quality. However, the company was facing challenges in keeping to the schedule due to gaps in their operations. The company needed better processes to manage the risk and improve their service delivery. Read More
About Customer	Character Cabinets is a part of the Character Group, a manufacturing and distribution company based in Australia. The company specializes in producing cabinetry and stone benchtops for homes, catering to about 2,000 homes a year in Western Australia. Each product is unique, tailored to the specific requirements of each kitchen and house. The company operates in a deadline-driven industry where reputation is everything. Character Cabinets is known for its commitment to delivering consistent service and quality, and it continually seeks ways to improve its processes and manage risk effectively. Read More
Solution	To address the operational gaps and improve process efficiency, Character Cabinets turned to Nintex Promapp, a process management tool known for its user-friendly interface and cost-effectiveness. Daniel Giles, the lean operations facilitator for Character Group, spearheaded a business case to test the viability of implementing Nintex Promapp. The tool was expected to pay for itself in process efficiencies in as little as six months. The implementation of Nintex Promapp involved mapping the pre-production planning and production processes, ensuring each job could be executed without mistakes and on time. The process mapping involved all levels of the company, from management to front-line staff, fostering a culture of excellence and engagement across the organization. Read More Log in to view content
Contents

Applicable Industries

Buildings

Equipment & Machinery

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Personnel Tracking & Monitoring

Visual Quality Detection

Services

Testing & Certification

Training

Challenge

Character Cabinets, a part of the Character Group, is a manufacturer and distributor of cabinetry and stone benchtops for about 2,000 homes a year in Western Australia. The company mass-produces its products, but each kitchen and house they cater to is unique, requiring customized planning to meet demand on time and within budget. The building industry, where Character Cabinets operates, is driven by strict timelines. With the industry downturn and struggles of mid-range builders, it was crucial for Character Cabinets to meet demand on time without compromising on quality. However, the company was facing challenges in keeping to the schedule due to gaps in their operations. The company needed better processes to manage the risk and improve their service delivery.

About Customer

Character Cabinets is a part of the Character Group, a manufacturing and distribution company based in Australia. The company specializes in producing cabinetry and stone benchtops for homes, catering to about 2,000 homes a year in Western Australia. Each product is unique, tailored to the specific requirements of each kitchen and house. The company operates in a deadline-driven industry where reputation is everything. Character Cabinets is known for its commitment to delivering consistent service and quality, and it continually seeks ways to improve its processes and manage risk effectively.

Solution

To address the operational gaps and improve process efficiency, Character Cabinets turned to Nintex Promapp, a process management tool known for its user-friendly interface and cost-effectiveness. Daniel Giles, the lean operations facilitator for Character Group, spearheaded a business case to test the viability of implementing Nintex Promapp. The tool was expected to pay for itself in process efficiencies in as little as six months. The implementation of Nintex Promapp involved mapping the pre-production planning and production processes, ensuring each job could be executed without mistakes and on time. The process mapping involved all levels of the company, from management to front-line staff, fostering a culture of excellence and engagement across the organization.

Impact #1	The implementation of Nintex Promapp has brought about significant operational improvements for Character Cabinets. The tool has not only helped streamline the company's pre-production planning and production processes but also fostered a culture of excellence and engagement across the organization. With everyone in the company now aware of how other team members fit into each process, collaboration has become much easier. The company has been able to deliver standardized quality consistently on time, earning them a stellar reputation and new business. Despite the market downturn, more builders are choosing to work with Character Group, and the business is growing. The company's competitive edge, brought about by Nintex Promapp, is expected to continue paying dividends into the future.

Impact #1

The implementation of Nintex Promapp has brought about significant operational improvements for Character Cabinets. The tool has not only helped streamline the company's pre-production planning and production processes but also fostered a culture of excellence and engagement across the organization. With everyone in the company now aware of how other team members fit into each process, collaboration has become much easier. The company has been able to deliver standardized quality consistently on time, earning them a stellar reputation and new business. Despite the market downturn, more builders are choosing to work with Character Group, and the business is growing. The company's competitive edge, brought about by Nintex Promapp, is expected to continue paying dividends into the future.

Benefit #1	Nintex Promapp paid for itself in process efficiencies in as little as six months.
Benefit #2	The company has seen an increase in its client base despite the market downturn.
Benefit #3	The implementation of Nintex Promapp has led to improved processes, enabling the company to meet deadlines without compromising on quality.

Benefit #1

Nintex Promapp paid for itself in process efficiencies in as little as six months.

Benefit #2

The company has seen an increase in its client base despite the market downturn.

Benefit #3

The implementation of Nintex Promapp has led to improved processes, enabling the company to meet deadlines without compromising on quality.

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Overview

Improving Manufacturing Efficiency and Quality with Nintex Promapp: A Case Study on Character Cabinets

Operational Impact

Quantitative Benefit