Hewlett Packard Enterprise (HPE) Case Studies Hosted Service Provider Improves Customer Satisfaction with SimpliVity

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	Hosted Service Provider Improves Customer Satisfaction with SimpliVity Hewlett Packard Enterprise (HPE)

Hosted Service Provider Improves Customer Satisfaction with SimpliVity

Hewlett Packard Enterprise (HPE)

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Telecommunications
Applicable Functions	Business Operation
Use Cases	Infrastructure Inspection Remote Asset Management
Services	Cloud Planning, Design & Implementation Services
Challenge	Genia, a Danish hosted service provider, was struggling with its legacy IT infrastructure which was a collection of independent compute, storage and backup solutions with distinct administrative interfaces. This setup was proving to be too costly and complex to maintain and scale. Provisioning new customers or troubleshooting problems was a resource-intensive, time-consuming endeavor. Moreover, the provider was unable to meet its RPO/RTO goals using its legacy Veeam data protection solution. Concerned about the company’s ability to consistently meet its SLA objectives, CEO Kristian Hansen, decided to take a fresh look at the data center. Read More
About Customer	Genia is a Danish hosted service provider that was using a disjointed multivendor IT implementation. The company's legacy IT infrastructure was a collection of independent compute, storage, and backup solutions with distinct administrative interfaces. This setup was proving to be too costly and complex to maintain and scale. Provisioning new customers or troubleshooting problems was a resource-intensive, time-consuming endeavor. The company was also unable to meet its RPO/RTO goals using its legacy Veeam data protection solution. Concerned about the company’s ability to consistently meet its SLA objectives, CEO Kristian Hansen decided to take a fresh look at the data center. Read More
Solution	After evaluating a number of options, including solutions from HP and VMware, Hansen selected SimpliVity hyperconverged infrastructure for the company’s next-generation IT environment. SimpliVity provides a scalable, modular building block of x86 resources that offers all the functionality of traditional IT infrastructure—including compute, storage and data protection functions—in a single device, with a common administrative interface. Genia installed two SimpliVity OmniCubes in both its primary and secondary data centers to ensure continuous service availability and enable swift disaster recovery for approximately 60% of the provider’s VMs. Over time, Genia plans to expand the SimpliVity implementation to support additional customers and services. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Use Cases

Infrastructure Inspection

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Challenge

Genia, a Danish hosted service provider, was struggling with its legacy IT infrastructure which was a collection of independent compute, storage and backup solutions with distinct administrative interfaces. This setup was proving to be too costly and complex to maintain and scale. Provisioning new customers or troubleshooting problems was a resource-intensive, time-consuming endeavor. Moreover, the provider was unable to meet its RPO/RTO goals using its legacy Veeam data protection solution. Concerned about the company’s ability to consistently meet its SLA objectives, CEO Kristian Hansen, decided to take a fresh look at the data center.

About Customer

Genia is a Danish hosted service provider that was using a disjointed multivendor IT implementation. The company's legacy IT infrastructure was a collection of independent compute, storage, and backup solutions with distinct administrative interfaces. This setup was proving to be too costly and complex to maintain and scale. Provisioning new customers or troubleshooting problems was a resource-intensive, time-consuming endeavor. The company was also unable to meet its RPO/RTO goals using its legacy Veeam data protection solution. Concerned about the company’s ability to consistently meet its SLA objectives, CEO Kristian Hansen decided to take a fresh look at the data center.

Solution

After evaluating a number of options, including solutions from HP and VMware, Hansen selected SimpliVity hyperconverged infrastructure for the company’s next-generation IT environment. SimpliVity provides a scalable, modular building block of x86 resources that offers all the functionality of traditional IT infrastructure—including compute, storage and data protection functions—in a single device, with a common administrative interface. Genia installed two SimpliVity OmniCubes in both its primary and secondary data centers to ensure continuous service availability and enable swift disaster recovery for approximately 60% of the provider’s VMs. Over time, Genia plans to expand the SimpliVity implementation to support additional customers and services.

Impact #1	Efficient data protection; rapid backup and recovery for all applications and services
Impact #2	Accelerated IT service agility; spin up VMs and provision new customers in seconds
Impact #3	Continuous availability; 100% uptime since inception

Impact #1

Efficient data protection; rapid backup and recovery for all applications and services

Impact #2

Accelerated IT service agility; spin up VMs and provision new customers in seconds

Impact #3

Continuous availability; 100% uptime since inception

Benefit #1	100% uptime since inception
Benefit #2	Significant CAPEX and OPEX savings
Benefit #3	Up to 19.6:1 data efficiency

Benefit #1

100% uptime since inception

Benefit #2

Significant CAPEX and OPEX savings

Benefit #3

Up to 19.6:1 data efficiency

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Overview

Hosted Service Provider Improves Customer Satisfaction with SimpliVity

Operational Impact

Quantitative Benefit