Honeywell Case Studies Honeywell Equips Chronopost with Dolphin 9500 Mobile Computers

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	Honeywell Equips Chronopost with Dolphin 9500 Mobile Computers Honeywell

Honeywell Equips Chronopost with Dolphin 9500 Mobile Computers

Honeywell

Technology Category	Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Field Services
Use Cases	Fleet Management Track & Trace of Assets Real-Time Location System (RTLS)
Services	System Integration Hardware Design & Engineering Services
Challenge	Back in 1997, Chronopost already broke new ground by introducing mobile computing and digital signatures. Since 2002, it has selected Honeywell Dolphin mobile computers, provided by the French integrator CEMI for data collection and communication. Facing the growing needs of the express delivery market, Chronopost has placed traceability of its deliveries using cutting-edge information technology in the core of its development strategy. Offering flawless real-time tracking information to its customers at each stage was one of the main concerns for Chronopost already at an early stage. Read More
About Customer	Founded in 1985, Chronopost is the French specialist for express parcel deliveries up to 30kg to companies and individuals all over the world. A subsidiary of GeoPost, Chronopost is a holding company for Parcel and Express deliveries of La Poste Group. The company relies on a network consisting of 69 operational sites of which six are hubs. On 23 December 2008, Chronopost achieved a record level of 430,000 parcels delivered. Read More
Solution	In early 2006, Chronopost decided to migrate to the third generation of mobile computers and implement GPRS transmission to all its delivery rounds. The required solution had to meet the following criteria: resistance to temperature differences and dust, lightweight form factor, and a touch screen with a numeric keyboard. Three models were selected and subjected to tests in real-life conditions at three pilot sites. To guarantee a higher uptake of the solution, the agents were immediately involved in the selection process and invited to give their feedback on the mobile terminal’s battery life, weight and design. The costs and IT performance were also assessed during testing. Following the initial test phase, the Honeywell Dolphin 9500 mobile computers were selected. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Field Services

Use Cases

Fleet Management

Track & Trace of Assets

Real-Time Location System (RTLS)

Services

System Integration

Hardware Design & Engineering Services

Challenge

Back in 1997, Chronopost already broke new ground by introducing mobile computing and digital signatures. Since 2002, it has selected Honeywell Dolphin mobile computers, provided by the French integrator CEMI for data collection and communication. Facing the growing needs of the express delivery market, Chronopost has placed traceability of its deliveries using cutting-edge information technology in the core of its development strategy. Offering flawless real-time tracking information to its customers at each stage was one of the main concerns for Chronopost already at an early stage.

About Customer

Founded in 1985, Chronopost is the French specialist for express parcel deliveries up to 30kg to companies and individuals all over the world. A subsidiary of GeoPost, Chronopost is a holding company for Parcel and Express deliveries of La Poste Group. The company relies on a network consisting of 69 operational sites of which six are hubs. On 23 December 2008, Chronopost achieved a record level of 430,000 parcels delivered.

Solution

In early 2006, Chronopost decided to migrate to the third generation of mobile computers and implement GPRS transmission to all its delivery rounds. The required solution had to meet the following criteria: resistance to temperature differences and dust, lightweight form factor, and a touch screen with a numeric keyboard. Three models were selected and subjected to tests in real-life conditions at three pilot sites. To guarantee a higher uptake of the solution, the agents were immediately involved in the selection process and invited to give their feedback on the mobile terminal’s battery life, weight and design. The costs and IT performance were also assessed during testing. Following the initial test phase, the Honeywell Dolphin 9500 mobile computers were selected.

Impact #1	In the course of the first half of 2007, 4,500 terminals were deployed at 65 Chronopost agents, and 160 regional sub-contractors. At the same time, 14,000 terminals were bought by GeoPost, the parent company of Chronopost.
Impact #2	Chronopost noticed very quickly an improvement in the service supplied to its clients with deliveries confirmed in less than 10 minutes.
Impact #3	The optimization of the process allows the agents to guarantee that 96% of the deliveries are made within the specified delivery time.

Impact #1

In the course of the first half of 2007, 4,500 terminals were deployed at 65 Chronopost agents, and 160 regional sub-contractors. At the same time, 14,000 terminals were bought by GeoPost, the parent company of Chronopost.

Impact #2

Chronopost noticed very quickly an improvement in the service supplied to its clients with deliveries confirmed in less than 10 minutes.

Impact #3

The optimization of the process allows the agents to guarantee that 96% of the deliveries are made within the specified delivery time.

Benefit #1	4,500 terminals deployed at 65 Chronopost agents and 160 regional sub-contractors.
Benefit #2	14,000 terminals bought by GeoPost.
Benefit #3	96% of deliveries are made within the specified delivery time.

Benefit #1

4,500 terminals deployed at 65 Chronopost agents and 160 regional sub-contractors.

Benefit #2

14,000 terminals bought by GeoPost.

Benefit #3

96% of deliveries are made within the specified delivery time.

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Overview

Honeywell Equips Chronopost with Dolphin 9500 Mobile Computers

Operational Impact

Quantitative Benefit