Aptean
Case Studies
Hammond Group: Reducing IT Costs And Increasing Productivity
Overview
Hammond Group: Reducing IT Costs And Increasing ProductivityAptean |
Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Chemicals | |
Business Operation Discrete Manufacturing Sales & Marketing | |
Regulatory Compliance Monitoring Supply Chain Visibility | |
Software Design & Engineering Services System Integration | |
Operational Impact
The implementation of Ross ERP and Pivotal CRM has brought the company closer to the customers. The company can provide customers with extensive data on the products that they buy and keep track of their technical requests. | |
The company now has the capability of looking into who they buy materials from. They can guarantee landed costs, compare prices and transfer costs savings to their customers. | |
The company can now provide customers with paperwork and reports that customers ask for. Customers can pull their own certificates of analysis from the customer portal if that’s how they want to do business. | |
Quantitative Benefit
ERP-related IT costs decreased by 39% in the first year of operation. | |
The implementation of the ERP System was completed in three months, two months ahead of the planned five months, and was under budget. | |
The Pivotal CRM solution was also installed in less time than was allotted and met budget. | |