Nintex Case Studies Greenline's Journey to Triple ISO Accreditation with IoT

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	Greenline's Journey to Triple ISO Accreditation with IoT Nintex

Greenline's Journey to Triple ISO Accreditation with IoT

Nintex

Technology Category	Analytics & Modeling - Process Analytics Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries	Cities & Municipalities Retail
Applicable Functions	Quality Assurance
Use Cases	Personnel Tracking & Monitoring Process Control & Optimization
Services	System Integration Testing & Certification
Challenge	Greenline, a commercial shade sail manufacturer and installer, was aiming to achieve the gold standard of triple ISO accreditation. This was crucial for the Australian company as a significant portion of their work comes from government contracts, including schools and hospitals. The triple ISO certifications (environmental, quality assurance, and occupational health and safety) would serve as a symbol of trust, demonstrating their serious approach to risk. However, to gain certification, Greenline needed to prove that their manufacturing and safety processes were up to the mark. While their processes met the standard, their existing process management system was inadequate and unable to pass the stringent external audit. Read More
About Customer	Greenline is an Australian commercial shade sail manufacturer and installer with over 20 years of experience. The company operates out of Wagga Wagga in New South Wales and has been installing shade sails throughout Australia. Much of Greenline's work comes from government contracts, including schools and hospitals, making it crucial for them to have internationally recognized certifications. The company was seeking to gain the gold standard of triple ISO accreditation (environmental, quality assurance, and occupational health and safety) to demonstrate their commitment to risk management and to maintain their competitive edge in tendering for government and large retail contracts. Read More
Solution	Greenline decided to overhaul their process management system and implemented Nintex Promapp, a solution recommended by a consultant assisting them in rewriting their ISO management system. The implementation of Nintex Promapp was a gradual process, with staff documenting their tasks in real-time, and the resulting processes were discussed at meetings before being recorded in the new system. Nintex Promapp offered a single standard for every process, enabling Greenline to pinpoint the cause of a problem when it arose. The system's improvement add-on was used to investigate reported issues and create actions to solve the problems. Nintex Promapp also introduced transparency into Greenline’s process management, which helped staff take ownership of a process or module, thereby ensuring better follow-up on issues and keeping things up to date. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Process Analytics

Functional Applications - Manufacturing Execution Systems (MES)

Applicable Industries

Cities & Municipalities

Retail

Applicable Functions

Quality Assurance

Use Cases

Personnel Tracking & Monitoring

Process Control & Optimization

Services

System Integration

Testing & Certification

Challenge

Greenline, a commercial shade sail manufacturer and installer, was aiming to achieve the gold standard of triple ISO accreditation. This was crucial for the Australian company as a significant portion of their work comes from government contracts, including schools and hospitals. The triple ISO certifications (environmental, quality assurance, and occupational health and safety) would serve as a symbol of trust, demonstrating their serious approach to risk. However, to gain certification, Greenline needed to prove that their manufacturing and safety processes were up to the mark. While their processes met the standard, their existing process management system was inadequate and unable to pass the stringent external audit.

About Customer

Greenline is an Australian commercial shade sail manufacturer and installer with over 20 years of experience. The company operates out of Wagga Wagga in New South Wales and has been installing shade sails throughout Australia. Much of Greenline's work comes from government contracts, including schools and hospitals, making it crucial for them to have internationally recognized certifications. The company was seeking to gain the gold standard of triple ISO accreditation (environmental, quality assurance, and occupational health and safety) to demonstrate their commitment to risk management and to maintain their competitive edge in tendering for government and large retail contracts.

Solution

Greenline decided to overhaul their process management system and implemented Nintex Promapp, a solution recommended by a consultant assisting them in rewriting their ISO management system. The implementation of Nintex Promapp was a gradual process, with staff documenting their tasks in real-time, and the resulting processes were discussed at meetings before being recorded in the new system. Nintex Promapp offered a single standard for every process, enabling Greenline to pinpoint the cause of a problem when it arose. The system's improvement add-on was used to investigate reported issues and create actions to solve the problems. Nintex Promapp also introduced transparency into Greenline’s process management, which helped staff take ownership of a process or module, thereby ensuring better follow-up on issues and keeping things up to date.

Impact #1	The implementation of Nintex Promapp brought about significant operational improvements for Greenline. The system made processes easy to understand and accessible to all business units, thereby eliminating errors and duplications. It also introduced transparency into Greenline’s process management, which helped staff take ownership of a process or module, leading to better follow-up on issues and keeping things up to date. The system's notification feature ensured that everyone who needed to know about a change was alerted immediately. Furthermore, the company was able to use Nintex Promapp to show how it is addressing safety and environmental risks, eliminating the need to produce large procedure documents and analysis. Overall, Nintex Promapp exceeded expectations and was considered the best piece of software used by the Greenline team.

Impact #1

The implementation of Nintex Promapp brought about significant operational improvements for Greenline. The system made processes easy to understand and accessible to all business units, thereby eliminating errors and duplications. It also introduced transparency into Greenline’s process management, which helped staff take ownership of a process or module, leading to better follow-up on issues and keeping things up to date. The system's notification feature ensured that everyone who needed to know about a change was alerted immediately. Furthermore, the company was able to use Nintex Promapp to show how it is addressing safety and environmental risks, eliminating the need to produce large procedure documents and analysis. Overall, Nintex Promapp exceeded expectations and was considered the best piece of software used by the Greenline team.

Benefit #1	Achieved the gold standard of triple ISO accreditation
Benefit #2	Eliminated duplications in process documents across business units
Benefit #3	Standardized processes across all business units

Benefit #1

Achieved the gold standard of triple ISO accreditation

Benefit #2

Eliminated duplications in process documents across business units

Benefit #3

Standardized processes across all business units

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Overview

Greenline's Journey to Triple ISO Accreditation with IoT

Operational Impact

Quantitative Benefit