Nintex Case Studies Golding Contractors: Achieving Scalability and Agility through Process Automation

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	Golding Contractors: Achieving Scalability and Agility through Process Automation Nintex

Golding Contractors: Achieving Scalability and Agility through Process Automation

Nintex

Technology Category	Automation & Control - Automation & Process Control Systems Automation & Control - Distributed Control Systems
Applicable Industries	Mining Utilities
Applicable Functions	Procurement
Use Cases	In-process Traceability Process Control & Optimization
Services	Testing & Certification Training
Challenge	Golding Contractors, a privately-owned civil construction and mining services company based in Melbourne, Australia, faced a significant challenge in managing their manual processes. As a project-based operation with distributed teams and key roles often filled by new staff, the company identified a need for better control and measurement of processes during rapid project mobilization. This included providing consistent induction and training for new hires. The company was experiencing sporadic and opportunistic improvement rather than the planned, systemic improvement program they desired. Improvements within manual processes were not locked in, and the degradation of those processes was inevitable without constant attention. The lack of process control and measurement was a significant issue that needed to be addressed. Read More
About Customer	Golding Contractors is a privately-owned civil construction and mining services company based in Melbourne, Australia. The company operates on a project-based model, with distributed teams and key roles often filled by new staff. Golding Contractors works on large-scale projects, requiring rapid mobilization and a high level of control over manual processes. The company identified a need for better control and measurement of these processes, leading to the implementation of an automated process environment. Read More
Solution	Golding Contractors turned to K2 Software to implement an automated process environment. The new solution, built on K2 Five and integrated with Microsoft Dynamics CRM and SharePoint, automated the retrieval of relevant client and project information from the CRM whenever a new contract was won. Tasks were then distributed to HR/Payroll, the ERP Manager, and Finance. The system coordinated tasks within the workflow and notified the entire organization once the project was initiated. The integration of SSRS with K2 Five workflows provided greater transparency to registers of Gifts and Entertainment, Conflicts of Interest, and Community Sponsorship. By automating these and additional workflows with K2 Five, Golding was able to control workflow inputs, produce insightful process data, and test processes to ensure they were consistent and effective. Read More Log in to view content
Contents

Technology Category

Automation & Control - Automation & Process Control Systems

Automation & Control - Distributed Control Systems

Applicable Industries

Mining

Utilities

Applicable Functions

Procurement

Use Cases

In-process Traceability

Process Control & Optimization

Services

Testing & Certification

Training

Challenge

Golding Contractors, a privately-owned civil construction and mining services company based in Melbourne, Australia, faced a significant challenge in managing their manual processes. As a project-based operation with distributed teams and key roles often filled by new staff, the company identified a need for better control and measurement of processes during rapid project mobilization. This included providing consistent induction and training for new hires. The company was experiencing sporadic and opportunistic improvement rather than the planned, systemic improvement program they desired. Improvements within manual processes were not locked in, and the degradation of those processes was inevitable without constant attention. The lack of process control and measurement was a significant issue that needed to be addressed.

About Customer

Golding Contractors is a privately-owned civil construction and mining services company based in Melbourne, Australia. The company operates on a project-based model, with distributed teams and key roles often filled by new staff. Golding Contractors works on large-scale projects, requiring rapid mobilization and a high level of control over manual processes. The company identified a need for better control and measurement of these processes, leading to the implementation of an automated process environment.

Solution

Golding Contractors turned to K2 Software to implement an automated process environment. The new solution, built on K2 Five and integrated with Microsoft Dynamics CRM and SharePoint, automated the retrieval of relevant client and project information from the CRM whenever a new contract was won. Tasks were then distributed to HR/Payroll, the ERP Manager, and Finance. The system coordinated tasks within the workflow and notified the entire organization once the project was initiated. The integration of SSRS with K2 Five workflows provided greater transparency to registers of Gifts and Entertainment, Conflicts of Interest, and Community Sponsorship. By automating these and additional workflows with K2 Five, Golding was able to control workflow inputs, produce insightful process data, and test processes to ensure they were consistent and effective.

Impact #1	The implementation of the automated process environment has resulted in significant operational improvements for Golding Contractors. The company now has greater process control, behavioral transparency, improved workflow design, and improved process efficiency. The automation of workflows has allowed Golding to control inputs, produce insightful process data, and test processes to ensure they are consistent and effective. The integration of SSRS with K2 Five workflows has provided greater transparency, supporting the company's 'Operating with Integrity' policy and making it easier for employees to comply with disclosure and approval requirements. The automation has also led to considerable efficiency gains by eliminating the need to print, sign, scan, and send paper forms, allowing Golding to reduce approval steps in many processes without a practical loss of control.

Impact #1

The implementation of the automated process environment has resulted in significant operational improvements for Golding Contractors. The company now has greater process control, behavioral transparency, improved workflow design, and improved process efficiency. The automation of workflows has allowed Golding to control inputs, produce insightful process data, and test processes to ensure they are consistent and effective. The integration of SSRS with K2 Five workflows has provided greater transparency, supporting the company's 'Operating with Integrity' policy and making it easier for employees to comply with disclosure and approval requirements. The automation has also led to considerable efficiency gains by eliminating the need to print, sign, scan, and send paper forms, allowing Golding to reduce approval steps in many processes without a practical loss of control.

Benefit #1	Faster onboarding for new contract work
Benefit #2	Scalability to meet the needs of larger projects
Benefit #3	Increased transparency across their processes

Benefit #1

Faster onboarding for new contract work

Benefit #2

Scalability to meet the needs of larger projects

Benefit #3

Increased transparency across their processes

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Overview

Golding Contractors: Achieving Scalability and Agility through Process Automation

Operational Impact

Quantitative Benefit