CDNetworks Case Studies Faster online gaming: Infernum’s “Dragon’s Prophet” benefited from CDNetworks’ Content Acceleration

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	Faster online gaming: Infernum’s “Dragon’s Prophet” benefited from CDNetworks’ Content Acceleration CDNetworks

Faster online gaming: Infernum’s “Dragon’s Prophet” benefited from CDNetworks’ Content Acceleration

CDNetworks

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Software
Applicable Functions	Sales & Marketing
Use Cases	Mass Customization
Services	Cloud Planning, Design & Implementation Services
Challenge	Infernum Productions AG, an international online games publisher and developer, faced a challenge with their fantasy MMORPG “Dragon’s Prophet”. The game required users to download and install an approximately 10 GB data packet prior to playing. Even with relatively fast data connections, download times often reached up to 4 hours. This long waiting period tested the patience of many users, often resulting in the interruption of the download and negative comments in the Gamer forums. The transfer speed and conversion rate (the ratio between downloads and actual game registrations) required significant optimisation to expand the gaming community, especially in the key geographical regions of Germany, France, Great Britain and Poland. Read More
About Customer	Infernum Productions AG is an international online games publisher and developer, with its head office in Berlin. Founded in the summer of 2011, the company specialises in high-quality free-to-play titles, as well as in the areas of social and mobile entertainment. Infernum’s experienced industry specialists have already developed and successfully marketed numerous international fantasy MMORPGs (massively multiplayer online role playing games). The fantasy MMORPG “Dragon’s Prophet” is the young company’s second licensed game. It represents another chapter in the success story that began in mid-2012 with the Infernum game “Brick-Force”, a browser-based fun shooter that was a hit with over 2.5 million players worldwide. Read More
Solution	CDNetworks emerged as the clear winner in both trial runs. The judges were won over not only by the lowest average download time and the highest conversion rate between downloads and game applications. The responsive and pragmatic support also proved to be one of the great strengths of CDNetworks and thus as an important argument when placing the order. In case of technical problems with the download, it could be overcome partly in direct support contact with the user, without the active involvement of Infernum itself. A content acceleration solution was used that automatically distributed the data via the fastest route to users across the world, transferring the data from a powerful edge server, rather than reacquiring it from the original server. It combines fast response times with better performance and smooth data delivery and provides high user satisfaction, even under heavy loads. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Software

Applicable Functions

Sales & Marketing

Use Cases

Mass Customization

Services

Cloud Planning, Design & Implementation Services

Challenge

Infernum Productions AG, an international online games publisher and developer, faced a challenge with their fantasy MMORPG “Dragon’s Prophet”. The game required users to download and install an approximately 10 GB data packet prior to playing. Even with relatively fast data connections, download times often reached up to 4 hours. This long waiting period tested the patience of many users, often resulting in the interruption of the download and negative comments in the Gamer forums. The transfer speed and conversion rate (the ratio between downloads and actual game registrations) required significant optimisation to expand the gaming community, especially in the key geographical regions of Germany, France, Great Britain and Poland.

About Customer

Infernum Productions AG is an international online games publisher and developer, with its head office in Berlin. Founded in the summer of 2011, the company specialises in high-quality free-to-play titles, as well as in the areas of social and mobile entertainment. Infernum’s experienced industry specialists have already developed and successfully marketed numerous international fantasy MMORPGs (massively multiplayer online role playing games). The fantasy MMORPG “Dragon’s Prophet” is the young company’s second licensed game. It represents another chapter in the success story that began in mid-2012 with the Infernum game “Brick-Force”, a browser-based fun shooter that was a hit with over 2.5 million players worldwide.

Solution

CDNetworks emerged as the clear winner in both trial runs. The judges were won over not only by the lowest average download time and the highest conversion rate between downloads and game applications. The responsive and pragmatic support also proved to be one of the great strengths of CDNetworks and thus as an important argument when placing the order. In case of technical problems with the download, it could be overcome partly in direct support contact with the user, without the active involvement of Infernum itself. A content acceleration solution was used that automatically distributed the data via the fastest route to users across the world, transferring the data from a powerful edge server, rather than reacquiring it from the original server. It combines fast response times with better performance and smooth data delivery and provides high user satisfaction, even under heavy loads.

Impact #1	The performance of CDNetworks by far exceeded expectations, not least on account of the fast and direct support.
Impact #2	The company was even able to score points in terms of the total duration of the project: it took just three months from the first test run, still with five potential project partners to the final go-live of the CDNetworks solution.
Impact #3	Although the solution proposed by CDNetworks was not the cheapest out of all competitors, based on the higher number of customers who were satisfied and therefore more likely to purchase, Infernum settled on a collaboration that will pay for itself financially in the long run and provide a solid basis for growth.

Impact #1

The performance of CDNetworks by far exceeded expectations, not least on account of the fast and direct support.

Impact #2

The company was even able to score points in terms of the total duration of the project: it took just three months from the first test run, still with five potential project partners to the final go-live of the CDNetworks solution.

Impact #3

Although the solution proposed by CDNetworks was not the cheapest out of all competitors, based on the higher number of customers who were satisfied and therefore more likely to purchase, Infernum settled on a collaboration that will pay for itself financially in the long run and provide a solid basis for growth.

Benefit #1	Download time for the 10 GB game file reduced from three and a half to two hours – an improvement of around 57%.
Benefit #2	Completion rate following the use of CDNetworks up by 15%

Benefit #1

Download time for the 10 GB game file reduced from three and a half to two hours – an improvement of around 57%.

Benefit #2

Completion rate following the use of CDNetworks up by 15%

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Overview

Faster online gaming: Infernum’s “Dragon’s Prophet” benefited from CDNetworks’ Content Acceleration

Operational Impact

Quantitative Benefit