Matchis Foundation implemented a new solution using K2 Software, designed and implemented by IT partner Indocs. The software significantly improved the efficiency of essential donor services by automatically generating all necessary forms for 25-40 matched donors per month, creating checklists of tasks, and highlighting the most urgent steps that the donor services team needs to complete. The software also enabled the team to see the status of donor requests at a glance, share information easily, and work more productively. The K2 Five workflow automatically populates six or more forms with donors’ details, saving up to 75 minutes per matched donor. It also automatically generates email headers with all the relevant reference details, saving the team over an hour in the creation of 15 to 20 emails relating to each matched donor. The new process ensures all administrative steps are completed correctly, without human error, in accordance with Dutch legislation, EU Directives, and the global identification, screening, and testing regulations for stem cell donations set by the World Marrow Donor Association (WMDA).
Read More