TIBCO Software Case Studies eClinicalWorks Finds the Cure for Healthcare Data in Spotfire

	eClinicalWorks Finds the Cure for Healthcare Data in Spotfire TIBCO Software

eClinicalWorks Finds the Cure for Healthcare Data in Spotfire

TIBCO Software

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Services	Software Design & Engineering Services System Integration
Challenge	eClinicalWorks aimed to transition from merely capturing healthcare data to converting it into actionable insights. The solution needed to provide simple answers to complex problems, present analyses that were comprehensible and visually appealing to end users, and facilitate the extraction of data from silos. The company initially considered developing its own software but decided to integrate TIBCO Spotfire into its existing EHR application after recognizing its potential to generate new revenue from existing customers and its strong reputation in the healthcare industry. Read More
About Customer	eClinicalWorks is a prominent healthcare IT company that provides electronic health record (EHR) solutions to healthcare providers. The company is dedicated to improving the quality of healthcare by offering advanced technology solutions that enable healthcare providers to deliver better patient care. eClinicalWorks serves a wide range of healthcare organizations, including hospitals, clinics, and private practices, helping them manage patient data, streamline workflows, and enhance clinical outcomes. With a focus on innovation and customer satisfaction, eClinicalWorks continuously seeks to expand its offerings and deliver cutting-edge solutions to the healthcare industry. Read More
Solution	eClinicalWorks decided to integrate TIBCO Spotfire into its existing EHR application to provide actionable insights at the point of care. Spotfire's ability to integrate seamlessly with the EHR system and its strong reputation in the healthcare industry made it the ideal choice. The solution allows users to easily drill down into data and understand the numbers on a dashboard without requiring formal analytics training. This ease of use is crucial for healthcare providers who need quick access to actionable insights during patient care. By leveraging Spotfire's APIs and its extensive developer community, eClinicalWorks can connect to various siloed data sources, providing fast and actionable insights that improve customer satisfaction and reduce churn. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Services

Software Design & Engineering Services

System Integration

Challenge

eClinicalWorks aimed to transition from merely capturing healthcare data to converting it into actionable insights. The solution needed to provide simple answers to complex problems, present analyses that were comprehensible and visually appealing to end users, and facilitate the extraction of data from silos. The company initially considered developing its own software but decided to integrate TIBCO Spotfire into its existing EHR application after recognizing its potential to generate new revenue from existing customers and its strong reputation in the healthcare industry.

About Customer

eClinicalWorks is a prominent healthcare IT company that provides electronic health record (EHR) solutions to healthcare providers. The company is dedicated to improving the quality of healthcare by offering advanced technology solutions that enable healthcare providers to deliver better patient care. eClinicalWorks serves a wide range of healthcare organizations, including hospitals, clinics, and private practices, helping them manage patient data, streamline workflows, and enhance clinical outcomes. With a focus on innovation and customer satisfaction, eClinicalWorks continuously seeks to expand its offerings and deliver cutting-edge solutions to the healthcare industry.

Solution

eClinicalWorks decided to integrate TIBCO Spotfire into its existing EHR application to provide actionable insights at the point of care. Spotfire's ability to integrate seamlessly with the EHR system and its strong reputation in the healthcare industry made it the ideal choice. The solution allows users to easily drill down into data and understand the numbers on a dashboard without requiring formal analytics training. This ease of use is crucial for healthcare providers who need quick access to actionable insights during patient care. By leveraging Spotfire's APIs and its extensive developer community, eClinicalWorks can connect to various siloed data sources, providing fast and actionable insights that improve customer satisfaction and reduce churn.

Impact #1	eClinicalWorks customers have experienced significant cost savings, with one customer saving over $8 million in 12 months and another saving over $2 million in eight months by switching to generic drugs without compromising patient satisfaction.
Impact #2	The integration of Spotfire into the EHR system has enabled healthcare providers to access actionable insights at the point of care, improving the quality of care and reducing the risk of revenue loss due to changes in the healthcare reimbursement system.
Impact #3	The ability to provide fast and actionable insights has helped eClinicalWorks reduce customer churn and improve customer acquisition and retention, with 30 to 40 percent of existing EHR customers returning for the analytics application.

Impact #1

eClinicalWorks customers have experienced significant cost savings, with one customer saving over $8 million in 12 months and another saving over $2 million in eight months by switching to generic drugs without compromising patient satisfaction.

Impact #2

The integration of Spotfire into the EHR system has enabled healthcare providers to access actionable insights at the point of care, improving the quality of care and reducing the risk of revenue loss due to changes in the healthcare reimbursement system.

Impact #3

The ability to provide fast and actionable insights has helped eClinicalWorks reduce customer churn and improve customer acquisition and retention, with 30 to 40 percent of existing EHR customers returning for the analytics application.

Benefit #1	One customer saved over $8 million in 12 months.
Benefit #2	Another customer saved over $2 million in eight months.

Benefit #1

One customer saved over $8 million in 12 months.

Benefit #2

Another customer saved over $2 million in eight months.

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Overview

eClinicalWorks Finds the Cure for Healthcare Data in Spotfire

Operational Impact

Quantitative Benefit