Information Builders Case Studies DuPont Direct

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	DuPont Direct Information Builders

DuPont Direct

Information Builders

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Chemicals
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	DuPont, a global innovator with a complex IT infrastructure, sought to renew its corporate extranet, DuPont Direct, to make it easier for B2B users to do business with them. The challenge was to improve the infrastructure for an e-commerce application that enables web users to create and place orders, check order status, make queries, and check accounts in real time, all via a secure, high-performance environment. However, integrating these complex ERP systems with e-commerce applications often leads to labor-intensive coding projects and ongoing manual updates. DuPont IT infrastructure experts reviewed various types of integration software to connect its Sun Microsystems application server environment to its SAP R/3 applications. Read More
About Customer	DuPont is a multibillion-dollar corporation with 57,000 employees operating in more than 70 countries. Founded more than 200 years ago as a small gunpowder factory on the banks of Delaware’s Brandywine River, today, it offers a wide range of innovative products and services for markets including agriculture, nutrition, electronics, communications, and safety. DuPont Direct is a global e-commerce application that enables business partners to place orders, check order status, make inquiries, check accounts, and more – all in a secure environment on a 24/7 basis. The majority of DuPont IT back-end systems are SAP based, supporting DuPont IT’s diverse businesses and products. Read More
Solution	DuPont IT chose Business Process Automation (BPA) technology from iWay Software to simplify their integration strategy. The iWay BPA Suite includes the iWay Universal Adapter Framework and the iWay Service Manager, which significantly increase the speed, reach, and efficiency of SAP. DuPont IT selected iWay SAP Adapters because they leverage native SAP functionality and facilitate collaboration with both SAP and non-SAP data sources. iWay component/adapters include “smart” features such as automatic formatting, automatic error handling, and built in logic. Leveraging these technologies enabled DuPont IT to configure rather than code much of the BPA solution. The connection can then be reused across the entire operational environment. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Chemicals

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

DuPont, a global innovator with a complex IT infrastructure, sought to renew its corporate extranet, DuPont Direct, to make it easier for B2B users to do business with them. The challenge was to improve the infrastructure for an e-commerce application that enables web users to create and place orders, check order status, make queries, and check accounts in real time, all via a secure, high-performance environment. However, integrating these complex ERP systems with e-commerce applications often leads to labor-intensive coding projects and ongoing manual updates. DuPont IT infrastructure experts reviewed various types of integration software to connect its Sun Microsystems application server environment to its SAP R/3 applications.

About Customer

DuPont is a multibillion-dollar corporation with 57,000 employees operating in more than 70 countries. Founded more than 200 years ago as a small gunpowder factory on the banks of Delaware’s Brandywine River, today, it offers a wide range of innovative products and services for markets including agriculture, nutrition, electronics, communications, and safety. DuPont Direct is a global e-commerce application that enables business partners to place orders, check order status, make inquiries, check accounts, and more – all in a secure environment on a 24/7 basis. The majority of DuPont IT back-end systems are SAP based, supporting DuPont IT’s diverse businesses and products.

Solution

DuPont IT chose Business Process Automation (BPA) technology from iWay Software to simplify their integration strategy. The iWay BPA Suite includes the iWay Universal Adapter Framework and the iWay Service Manager, which significantly increase the speed, reach, and efficiency of SAP. DuPont IT selected iWay SAP Adapters because they leverage native SAP functionality and facilitate collaboration with both SAP and non-SAP data sources. iWay component/adapters include “smart” features such as automatic formatting, automatic error handling, and built in logic. Leveraging these technologies enabled DuPont IT to configure rather than code much of the BPA solution. The connection can then be reused across the entire operational environment.

Impact #1	With iWay supporting key processes, DuPont Direct has helped DuPont grow its online transactions.
Impact #2	The new application has demonstrated significant improvements in performance and response time.
Impact #3	DuPont Direct does not store redundant data in its environment, ensuring that authorized users have the latest, up-to-date information, since transactions are real-time to the back-end systems.

Impact #1

With iWay supporting key processes, DuPont Direct has helped DuPont grow its online transactions.

Impact #2

The new application has demonstrated significant improvements in performance and response time.

Impact #3

DuPont Direct does not store redundant data in its environment, ensuring that authorized users have the latest, up-to-date information, since transactions are real-time to the back-end systems.

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Overview

DuPont Direct

Operational Impact