Nintex Case Studies Digital Transformation in Engineering: A Case Study of Williams Engineering Canada

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	Digital Transformation in Engineering: A Case Study of Williams Engineering Canada Nintex

Digital Transformation in Engineering: A Case Study of Williams Engineering Canada

Nintex

Technology Category	Analytics & Modeling - Robotic Process Automation (RPA) Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Cement Retail
Applicable Functions	Quality Assurance Sales & Marketing
Use Cases	Onsite Human Safety Management Process Control & Optimization
Services	Cloud Planning, Design & Implementation Services Training
Challenge	Williams Engineering Canada (WEC), a multidisciplinary firm offering consulting engineering services, was seeking to digitally transform its business. The company wanted to leverage process automation to drive greater efficiencies and free up its employees to focus on innovation and customer service. The challenge was to standardize and improve efficiency across all areas of the business. WEC also faced the challenge of attracting and retaining top-level technology talent, which is in high demand across various sectors. The company needed a solution that would provide agility and scalability to implement their multi-year digital transformation strategy. Additionally, WEC had to ensure a strong safety program to protect its staff and the teams they work with, which included various forms that were previously completed on paper or an editable PDF. This paper-based process was time-consuming and created tracking and reporting challenges. Read More
About Customer	Founded over 40 years ago, Williams Engineering Canada (WEC) is a multidisciplinary firm offering consulting engineering services for new construction and existing building projects. The company has 180 employees based out of offices in Northern and Western Canada. WEC is committed to ensuring a strong safety program to protect its staff and the teams they work with. The company was seeking to digitally transform its business to drive greater efficiencies, improve productivity, and free up its employees to focus on innovation and customer service. Read More
Solution	WEC decided to take a non-traditional approach to its IT functions by migrating its information and processes to the cloud and outsourcing IT projects to technology partners. This allowed the company to focus on its overall digital transformation strategy and change management. WEC chose Nintex Forms and Workflow as their process automation tool. The company started by automating the company’s vacation request form and approval process. Following its success, WEC transformed critical HR processes into one cohesive application using Nintex Forms and Nintex Workflow. The forms were made accessible from a centralized dashboard on SharePoint, personalized to each employee, and backed by 19 Nintex Workflows that assign tasks and automate reminders. WEC also automated their job hazard assessment and incident investigation processes with Nintex. Using Nintex Forms, Nintex Workflow and Nintex App Studio, a fully customized and automated solution was created, eliminating the need for paper forms. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Robotic Process Automation (RPA)

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Cement

Retail

Applicable Functions

Quality Assurance

Sales & Marketing

Use Cases

Onsite Human Safety Management

Process Control & Optimization

Services

Cloud Planning, Design & Implementation Services

Training

Challenge

Williams Engineering Canada (WEC), a multidisciplinary firm offering consulting engineering services, was seeking to digitally transform its business. The company wanted to leverage process automation to drive greater efficiencies and free up its employees to focus on innovation and customer service. The challenge was to standardize and improve efficiency across all areas of the business. WEC also faced the challenge of attracting and retaining top-level technology talent, which is in high demand across various sectors. The company needed a solution that would provide agility and scalability to implement their multi-year digital transformation strategy. Additionally, WEC had to ensure a strong safety program to protect its staff and the teams they work with, which included various forms that were previously completed on paper or an editable PDF. This paper-based process was time-consuming and created tracking and reporting challenges.

About Customer

Founded over 40 years ago, Williams Engineering Canada (WEC) is a multidisciplinary firm offering consulting engineering services for new construction and existing building projects. The company has 180 employees based out of offices in Northern and Western Canada. WEC is committed to ensuring a strong safety program to protect its staff and the teams they work with. The company was seeking to digitally transform its business to drive greater efficiencies, improve productivity, and free up its employees to focus on innovation and customer service.

Solution

WEC decided to take a non-traditional approach to its IT functions by migrating its information and processes to the cloud and outsourcing IT projects to technology partners. This allowed the company to focus on its overall digital transformation strategy and change management. WEC chose Nintex Forms and Workflow as their process automation tool. The company started by automating the company’s vacation request form and approval process. Following its success, WEC transformed critical HR processes into one cohesive application using Nintex Forms and Nintex Workflow. The forms were made accessible from a centralized dashboard on SharePoint, personalized to each employee, and backed by 19 Nintex Workflows that assign tasks and automate reminders. WEC also automated their job hazard assessment and incident investigation processes with Nintex. Using Nintex Forms, Nintex Workflow and Nintex App Studio, a fully customized and automated solution was created, eliminating the need for paper forms.

Impact #1	The implementation of Nintex Forms and Workflow has significantly improved WEC's operational efficiency. The automation of critical HR and safety processes has not only saved time but also improved standardization and productivity across the business. The solution has also improved data accuracy and reporting, ensuring compliance with safety standards and regulations. The forms are now accessible from a centralized dashboard on SharePoint, personalized to each employee, and backed by 19 Nintex Workflows that assign tasks and automate reminders. This has freed up employees to focus on more purposeful, higher-value work to enhance quality and customer service. Moreover, the solution is agile and mobile, allowing employees to submit necessary safety forms from their phones, on and offline, with the information directly routed to the required stakeholders.

Impact #1

The implementation of Nintex Forms and Workflow has significantly improved WEC's operational efficiency. The automation of critical HR and safety processes has not only saved time but also improved standardization and productivity across the business. The solution has also improved data accuracy and reporting, ensuring compliance with safety standards and regulations. The forms are now accessible from a centralized dashboard on SharePoint, personalized to each employee, and backed by 19 Nintex Workflows that assign tasks and automate reminders. This has freed up employees to focus on more purposeful, higher-value work to enhance quality and customer service. Moreover, the solution is agile and mobile, allowing employees to submit necessary safety forms from their phones, on and offline, with the information directly routed to the required stakeholders.

Benefit #1	Up to 15 minutes saved per submission of job hazard assessment
Benefit #2	Thousands of hours in productivity saved annually
Benefit #3	Improved data accuracy, reporting, and compliance

Benefit #1

Up to 15 minutes saved per submission of job hazard assessment

Benefit #2

Thousands of hours in productivity saved annually

Benefit #3

Improved data accuracy, reporting, and compliance

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Overview

Digital Transformation in Engineering: A Case Study of Williams Engineering Canada

Operational Impact

Quantitative Benefit