Aptean Case Studies Customer Success Illes Seasonings & Flavors

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	Customer Success Illes Seasonings & Flavors Aptean

Customer Success Illes Seasonings & Flavors

Aptean

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Food & Beverage
Applicable Functions	Discrete Manufacturing Product Research & Development
Use Cases	Manufacturing System Automation Predictive Quality Analytics
Services	Software Design & Engineering Services System Integration
Challenge	Illes Seasonings and Flavors is a third-generation family-owned company that focuses on developing and producing seasonings and flavors. To position itself for growth as a low-cost provider, the company needed a technology partner that knew Its business and wouldn't break the bank. The company was in need of a solution that could manage finances and develop KPIs so that managers could see data in real time, and make decisions based on knowing the details instead of general observations and historical data. Read More
About Customer	Illes Seasonings & Flavors is a third-generation family business with a tradition of quality, innovation, and exceptional customer service. The company operates two manufacturing facilities in Texas and an R&D center in Colorado. Illes provides glazes, marinades, spices, rubs, and more to food manufacturers and national restaurant chains. The company is headquartered in Carrolton, Texas. In their quest to become a low-cost provider to restaurants and food manufacturers, they rely on powerful CRM & ERP solutions. Read More
Solution	The executive team at Illes turned to Pivotal CRM and Ross ERP to enable it to manage finances and develop KPIs so that managers could see data in real time, and make decisions based on knowing the details instead of general observations and historical data. The company implemented Ross ERP with the data collection module to improve efficiency, and Pivotal CRM to manage its vendor pool. This solution provided the company with the necessary tools to streamline their operations and improve their decision-making process. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Food & Beverage

Applicable Functions

Discrete Manufacturing

Product Research & Development

Use Cases

Manufacturing System Automation

Predictive Quality Analytics

Services

Software Design & Engineering Services

System Integration

Challenge

Illes Seasonings and Flavors is a third-generation family-owned company that focuses on developing and producing seasonings and flavors. To position itself for growth as a low-cost provider, the company needed a technology partner that knew Its business and wouldn't break the bank. The company was in need of a solution that could manage finances and develop KPIs so that managers could see data in real time, and make decisions based on knowing the details instead of general observations and historical data.

About Customer

Illes Seasonings & Flavors is a third-generation family business with a tradition of quality, innovation, and exceptional customer service. The company operates two manufacturing facilities in Texas and an R&D center in Colorado. Illes provides glazes, marinades, spices, rubs, and more to food manufacturers and national restaurant chains. The company is headquartered in Carrolton, Texas. In their quest to become a low-cost provider to restaurants and food manufacturers, they rely on powerful CRM & ERP solutions.

Solution

The executive team at Illes turned to Pivotal CRM and Ross ERP to enable it to manage finances and develop KPIs so that managers could see data in real time, and make decisions based on knowing the details instead of general observations and historical data. The company implemented Ross ERP with the data collection module to improve efficiency, and Pivotal CRM to manage its vendor pool. This solution provided the company with the necessary tools to streamline their operations and improve their decision-making process.

Impact #1	Executives report that Illes is more competitive in the marketplace with the help of Ross ERP.
Impact #2	The R&D department has eliminated paper record retention.
Impact #3	The company has developed a more true cost for each individual product.

Impact #1

Executives report that Illes is more competitive in the marketplace with the help of Ross ERP.

Impact #2

The R&D department has eliminated paper record retention.

Impact #3

The company has developed a more true cost for each individual product.

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Overview

Customer Success Illes Seasonings & Flavors

Operational Impact