Nintex Case Studies Crafting Compliance: New Belgium Brewing Co.'s Innovative IoT Solution

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	Crafting Compliance: New Belgium Brewing Co.'s Innovative IoT Solution Nintex

Crafting Compliance: New Belgium Brewing Co.'s Innovative IoT Solution

Nintex

Technology Category	Cybersecurity & Privacy - Security Compliance Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries	Consumer Goods Equipment & Machinery
Applicable Functions	Human Resources Sales & Marketing
Use Cases	Leasing Finance Automation Regulatory Compliance Monitoring
Services	Cloud Planning, Design & Implementation Services
Challenge	New Belgium Brewing Co., a prominent craft beer company in the US, faced a significant challenge when California passed the California Consumer Privacy Act (CCPA) in 2018. The law included provisions that required out-of-state companies, like New Belgium Brewing, to comply with privacy regulations for California consumers. The specifics of the compliance requirements were not available until July 2019, leaving the company with only five months to develop a compliance system by the law’s deadline in December 2019. Failure to meet this deadline could have resulted in substantial fines. The company needed to devise an accurate, standardized method to respond to privacy requests from California residents swiftly and efficiently. Read More
About Customer	New Belgium Brewing Co. is a notable craft beer company in the United States, with operations in Colorado and North Carolina. The company has a reputation for being ready to tackle new opportunities, challenges, markets, and competitors. It has used Nintex technology for 12 years to create streamlined, automated workflow solutions for various aspects of its business, including human resources, sales, volunteer management, product launches, and tracking beer shelf life. The company views Nintex as a versatile tool that equips it to handle any challenge that comes its way. Read More
Solution	New Belgium Brewing turned to a technology it had been using for 12 years: Nintex. The company created a streamlined, automated workflow solution that facilitated every step of the process, both within the company and between it and the consumer. The solution standardizes and automates the way the company handles privacy requests from its California customers. The process begins when consumers make requests through a page on the brewer’s website or during a call with a customer service representative. The data is then pushed to SharePoint Online, which initiates a workflow on Nintex for Office 365 that forwards the request to the relevant departments. The departments acknowledge the request, identify the consumer’s information in their databases, and forward their responses to SharePoint. The Nintex Workflow then composes and sends an email to the consumer, giving them the option to request deletion of their information. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Infrastructure as a Service (IaaS) - Cloud Databases

Applicable Industries

Consumer Goods

Equipment & Machinery

Applicable Functions

Human Resources

Sales & Marketing

Use Cases

Leasing Finance Automation

Regulatory Compliance Monitoring

Services

Cloud Planning, Design & Implementation Services

Challenge

New Belgium Brewing Co., a prominent craft beer company in the US, faced a significant challenge when California passed the California Consumer Privacy Act (CCPA) in 2018. The law included provisions that required out-of-state companies, like New Belgium Brewing, to comply with privacy regulations for California consumers. The specifics of the compliance requirements were not available until July 2019, leaving the company with only five months to develop a compliance system by the law’s deadline in December 2019. Failure to meet this deadline could have resulted in substantial fines. The company needed to devise an accurate, standardized method to respond to privacy requests from California residents swiftly and efficiently.

About Customer

New Belgium Brewing Co. is a notable craft beer company in the United States, with operations in Colorado and North Carolina. The company has a reputation for being ready to tackle new opportunities, challenges, markets, and competitors. It has used Nintex technology for 12 years to create streamlined, automated workflow solutions for various aspects of its business, including human resources, sales, volunteer management, product launches, and tracking beer shelf life. The company views Nintex as a versatile tool that equips it to handle any challenge that comes its way.

Solution

New Belgium Brewing turned to a technology it had been using for 12 years: Nintex. The company created a streamlined, automated workflow solution that facilitated every step of the process, both within the company and between it and the consumer. The solution standardizes and automates the way the company handles privacy requests from its California customers. The process begins when consumers make requests through a page on the brewer’s website or during a call with a customer service representative. The data is then pushed to SharePoint Online, which initiates a workflow on Nintex for Office 365 that forwards the request to the relevant departments. The departments acknowledge the request, identify the consumer’s information in their databases, and forward their responses to SharePoint. The Nintex Workflow then composes and sends an email to the consumer, giving them the option to request deletion of their information.

Impact #1	The implementation of the Nintex-based solution has had significant operational benefits for New Belgium Brewing. The solution engages multiple departments within the company, including marketing, sales, environment health and risk, HR, and corporate sustainability. This cross-departmental engagement has streamlined the process of responding to consumer privacy requests, ensuring a swift and efficient response. The solution also provides a robust audit trail, with all steps captured by Nintex and stored in the SharePoint database, ensuring the company is always ready for audits. The flexibility of the Nintex technology has also been beneficial, allowing the company to leverage existing tools to create new solutions, thereby enhancing operational efficiency.

Impact #1

The implementation of the Nintex-based solution has had significant operational benefits for New Belgium Brewing. The solution engages multiple departments within the company, including marketing, sales, environment health and risk, HR, and corporate sustainability. This cross-departmental engagement has streamlined the process of responding to consumer privacy requests, ensuring a swift and efficient response. The solution also provides a robust audit trail, with all steps captured by Nintex and stored in the SharePoint database, ensuring the company is always ready for audits. The flexibility of the Nintex technology has also been beneficial, allowing the company to leverage existing tools to create new solutions, thereby enhancing operational efficiency.

Benefit #1	Developed a compliance solution in just one month, well ahead of the five-month deadline
Benefit #2	The solution enables the company to respond to consumer privacy requests twice as fast as the law requires
Benefit #3	The automated process frees up employees' time, allowing them to focus on their primary task of crafting great beer

Benefit #1

Developed a compliance solution in just one month, well ahead of the five-month deadline

Benefit #2

The solution enables the company to respond to consumer privacy requests twice as fast as the law requires

Benefit #3

The automated process frees up employees' time, allowing them to focus on their primary task of crafting great beer

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Overview

Crafting Compliance: New Belgium Brewing Co.'s Innovative IoT Solution

Operational Impact

Quantitative Benefit