Honeywell Case Studies Cosmetics Company Chooses One Provider for All Global Managed Mobility Services

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	Cosmetics Company Chooses One Provider for All Global Managed Mobility Services Honeywell

Cosmetics Company Chooses One Provider for All Global Managed Mobility Services

Honeywell

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems Networks & Connectivity - Cellular
Applicable Industries	Consumer Goods Retail
Applicable Functions	Business Operation Field Services
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	The cosmetics company needed to upgrade 3,000 BlackBerry devices across 27 countries to other platforms such as Apple iOS and Windows Phone 8.1. Additionally, they required a migration from their existing mobile service management (MDM) solution to a more robust platform. The company also aimed to outsource all mobility services in many locations to streamline operations and improve efficiency. Read More
About Customer	The customer is a global cosmetics company with billions of dollars in revenue. They own some of the most popular beauty and cosmetic brands, ranging from sporty and trendy to classic and luxurious. Recognizing the importance of equipping their management and field representatives with up-to-date mobile technology, the company sought to enhance their mobility services to support their extensive global operations. Read More
Solution	After evaluating several providers, including large systems integrators, wireless carriers, and niche managed mobility service (MMS) providers, the company selected Honeywell. Honeywell's comprehensive suite of services, including Telecom Expense Management, deployment services, helpdesk services, device depot services, and MDM administration, met the company's needs. Honeywell's recognition by Gartner as a top company in the space also influenced their decision. The robust managed services platform provided by Honeywell allowed the company to contract with a single provider for global service, streamlining their operations and ensuring consistent support worldwide. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Networks & Connectivity - Cellular

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Business Operation

Field Services

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

The cosmetics company needed to upgrade 3,000 BlackBerry devices across 27 countries to other platforms such as Apple iOS and Windows Phone 8.1. Additionally, they required a migration from their existing mobile service management (MDM) solution to a more robust platform. The company also aimed to outsource all mobility services in many locations to streamline operations and improve efficiency.

About Customer

The customer is a global cosmetics company with billions of dollars in revenue. They own some of the most popular beauty and cosmetic brands, ranging from sporty and trendy to classic and luxurious. Recognizing the importance of equipping their management and field representatives with up-to-date mobile technology, the company sought to enhance their mobility services to support their extensive global operations.

Solution

After evaluating several providers, including large systems integrators, wireless carriers, and niche managed mobility service (MMS) providers, the company selected Honeywell. Honeywell's comprehensive suite of services, including Telecom Expense Management, deployment services, helpdesk services, device depot services, and MDM administration, met the company's needs. Honeywell's recognition by Gartner as a top company in the space also influenced their decision. The robust managed services platform provided by Honeywell allowed the company to contract with a single provider for global service, streamlining their operations and ensuring consistent support worldwide.

Impact #1	The company has streamlined all mobility procurement and ongoing support under a single supplier, avoiding the need for cumbersome coordination when problems arise or new initiatives are undertaken.
Impact #2	The use of Honeywell has significantly accelerated the replacement of their outdated BlackBerry platform with more advanced platforms.
Impact #3	Honeywell’s global footprint allows the company to manage worldwide deployment and service in a centralized manner.

Impact #1

The company has streamlined all mobility procurement and ongoing support under a single supplier, avoiding the need for cumbersome coordination when problems arise or new initiatives are undertaken.

Impact #2

The use of Honeywell has significantly accelerated the replacement of their outdated BlackBerry platform with more advanced platforms.

Impact #3

Honeywell’s global footprint allows the company to manage worldwide deployment and service in a centralized manner.

Benefit #1	Upgrade of 3,000 BlackBerry devices across 27 countries.

Benefit #1

Upgrade of 3,000 BlackBerry devices across 27 countries.

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Overview

Cosmetics Company Chooses One Provider for All Global Managed Mobility Services

Operational Impact

Quantitative Benefit