Information Builders Case Studies City of Richardson Goes Mobile With WebFOCUS

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	City of Richardson Goes Mobile With WebFOCUS Information Builders

City of Richardson Goes Mobile With WebFOCUS

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Cities & Municipalities
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Real-Time Location System (RTLS) Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	The City of Richardson, a suburb of Dallas with over 100,000 residents and 5,000 businesses, was looking to extend its successful BI strategy by making vital data instantly accessible to different types of city workers in the field via their mobile devices. The city had previously employed Information Builders’ WebFOCUS BI platform to support activities such as accounting and budgeting, revenue management, human resources, and court docket management. The challenge was to expand its reporting and analysis capabilities to reach those employees in the field via their mobile devices. Read More
About Customer	The City of Richardson is located in the northern suburbs of Dallas, spanning 28 square miles. It is home to more than 100,000 residents and more than 5,000 businesses. The city has received many accolades in the last few years for its outstanding quality of life. It was recently ranked the 18th best place to live in the U.S. by Money magazine, and Bloomberg Businessweek gave it the second-highest rating among the “Best Places to Raise Kids” in the state of Texas. Much of the city’s vitality can be attributed to recent expansions to its light rail system, as well as several large civic projects and a growing worker population. Read More
Solution	The city decided to build and deploy a variety of mobile reporting and analysis applications, some with advanced mapping capabilities, to support building inspections, emergency services, and other critical functions. These applications were made possible through the tight integration WebFOCUS has with geographic information systems (GIS). The city also uses WebFOCUS reporting tools on their mobile devices, enabling key personnel to access vital city information even if they are out in the field. The city is also interested in using WebFOCUS Active Technologies and WebFOCUS Mobile Faves to enhance its mobile BI strategy. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Cities & Municipalities

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Real-Time Location System (RTLS)

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

The City of Richardson, a suburb of Dallas with over 100,000 residents and 5,000 businesses, was looking to extend its successful BI strategy by making vital data instantly accessible to different types of city workers in the field via their mobile devices. The city had previously employed Information Builders’ WebFOCUS BI platform to support activities such as accounting and budgeting, revenue management, human resources, and court docket management. The challenge was to expand its reporting and analysis capabilities to reach those employees in the field via their mobile devices.

About Customer

The City of Richardson is located in the northern suburbs of Dallas, spanning 28 square miles. It is home to more than 100,000 residents and more than 5,000 businesses. The city has received many accolades in the last few years for its outstanding quality of life. It was recently ranked the 18th best place to live in the U.S. by Money magazine, and Bloomberg Businessweek gave it the second-highest rating among the “Best Places to Raise Kids” in the state of Texas. Much of the city’s vitality can be attributed to recent expansions to its light rail system, as well as several large civic projects and a growing worker population.

Solution

The city decided to build and deploy a variety of mobile reporting and analysis applications, some with advanced mapping capabilities, to support building inspections, emergency services, and other critical functions. These applications were made possible through the tight integration WebFOCUS has with geographic information systems (GIS). The city also uses WebFOCUS reporting tools on their mobile devices, enabling key personnel to access vital city information even if they are out in the field. The city is also interested in using WebFOCUS Active Technologies and WebFOCUS Mobile Faves to enhance its mobile BI strategy.

Impact #1	Increased efficiency in city operations
Impact #2	Improved resource allocation across various city departments
Impact #3	Enhanced resident satisfaction through better delivery of services to citizens

Impact #1

Increased efficiency in city operations

Impact #2

Improved resource allocation across various city departments

Impact #3

Enhanced resident satisfaction through better delivery of services to citizens

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Overview

City of Richardson Goes Mobile With WebFOCUS

Operational Impact