Information Builders Case Studies City of Irving Police Work Smarter With WebFOCUS Law Enforcement Analytics

Edit This Case Study Record

	City of Irving Police Work Smarter With WebFOCUS Law Enforcement Analytics Information Builders

City of Irving Police Work Smarter With WebFOCUS Law Enforcement Analytics

Information Builders

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Security & Public Safety
Applicable Functions	Business Operation
Use Cases	Predictive Maintenance Public Warning & Emergency Response Real-Time Location System (RTLS)
Services	Training
Challenge	The City of Irving Police Department was facing a challenge of accessing and interpreting the vast amount of data collected from their newly implemented Computer Aided Dispatch (CAD) systems and Records Management Systems (RMS) from Tiburon, Inc. The influx of information made it clear that the department needed a more intuitive way for officers, analysts, and command staff to search the database and create timely reports. The department needed a business intelligence (BI) environment that would allow the force to rapidly obtain relevant insight about people, places, things, events, or other issues in a cohesive and understandable way. Read More
About Customer	The City of Irving Police Department is a law enforcement agency that promotes a high quality of life and promptly reviews crime trends to better serve and protect the community. The department is led by Police Chief Larry Boyd and is committed to reducing crime and expanding city services in cost-effective ways. As part of this commitment, the department has invested in new Computer Aided Dispatch (CAD) systems and Records Management Systems (RMS) from Tiburon, Inc. These systems have enabled the department to collect a tremendous amount of data, which they aim to use to take a more proactive approach to law enforcement and combat crime more effectively. Read More
Solution	The City of Irving Police Department chose the WebFOCUS BI platform from Information Builders to give officers at headquarters and in the field access to vital data contained in several disparate city and police databases. The department worked with Information Builders Professional Services to integrate criminal justice data from its existing CAD, RMS, and JMS information repositories, then went on to create dashboards, reports, alerts, ad hoc analytics, and interactive maps. The team also created an information-sharing portal to aggregate criminal information for dissemination to police officers at headquarters, as well as directly to mobile computers in the squad cars. The new analytic environment leverages information from the courts and other city databases as well. Officers can customize the interface to suit their individual needs. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Predictive Maintenance

Public Warning & Emergency Response

Real-Time Location System (RTLS)

Services

Training

Challenge

The City of Irving Police Department was facing a challenge of accessing and interpreting the vast amount of data collected from their newly implemented Computer Aided Dispatch (CAD) systems and Records Management Systems (RMS) from Tiburon, Inc. The influx of information made it clear that the department needed a more intuitive way for officers, analysts, and command staff to search the database and create timely reports. The department needed a business intelligence (BI) environment that would allow the force to rapidly obtain relevant insight about people, places, things, events, or other issues in a cohesive and understandable way.

About Customer

The City of Irving Police Department is a law enforcement agency that promotes a high quality of life and promptly reviews crime trends to better serve and protect the community. The department is led by Police Chief Larry Boyd and is committed to reducing crime and expanding city services in cost-effective ways. As part of this commitment, the department has invested in new Computer Aided Dispatch (CAD) systems and Records Management Systems (RMS) from Tiburon, Inc. These systems have enabled the department to collect a tremendous amount of data, which they aim to use to take a more proactive approach to law enforcement and combat crime more effectively.

Solution

The City of Irving Police Department chose the WebFOCUS BI platform from Information Builders to give officers at headquarters and in the field access to vital data contained in several disparate city and police databases. The department worked with Information Builders Professional Services to integrate criminal justice data from its existing CAD, RMS, and JMS information repositories, then went on to create dashboards, reports, alerts, ad hoc analytics, and interactive maps. The team also created an information-sharing portal to aggregate criminal information for dissemination to police officers at headquarters, as well as directly to mobile computers in the squad cars. The new analytic environment leverages information from the courts and other city databases as well. Officers can customize the interface to suit their individual needs.

Impact #1	The department has been able to gather the knowledge it needs to take a more proactive approach to law enforcement, and combat crime more effectively.
Impact #2	Senior officers and supervisors use the dashboard to review key performance indicators (KPIs).
Impact #3	Patrol officers can access daily crime summaries displayed either in graphical reports or digital maps, along with crime analysis tools, trending tools, and a search engine for querying the system by person, vehicle, location, and other variables.

Impact #1

The department has been able to gather the knowledge it needs to take a more proactive approach to law enforcement, and combat crime more effectively.

Impact #2

Senior officers and supervisors use the dashboard to review key performance indicators (KPIs).

Impact #3

Patrol officers can access daily crime summaries displayed either in graphical reports or digital maps, along with crime analysis tools, trending tools, and a search engine for querying the system by person, vehicle, location, and other variables.

Benefit #1	Dropping crime rates
Benefit #2	An increase in intelligence bulletins
Benefit #3	An upsurge in the number of suspects arrested based on advanced intelligence techniques

Benefit #1

Dropping crime rates

Benefit #2

An increase in intelligence bulletins

Benefit #3

An upsurge in the number of suspects arrested based on advanced intelligence techniques

Download PDF Version

Overview

City of Irving Police Work Smarter With WebFOCUS Law Enforcement Analytics

Operational Impact

Quantitative Benefit