Information Builders Case Studies CBIZ Navigates Diverse Application Landscape With iWay BPA Suite

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	CBIZ Navigates Diverse Application Landscape With iWay BPA Suite Information Builders

CBIZ Navigates Diverse Application Landscape With iWay BPA Suite

Information Builders

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Professional Service
Applicable Functions	Business Operation Human Resources
Use Cases	Process Control & Optimization
Services	System Integration Training
Challenge	CBIZ, a professional services company in the U.S., provides a comprehensive range of outsourced business services, products, and solutions to help organizations manage their finances, employees, and technology. Over the years, the company followed an enterprise software strategy that included purchasing best-of-breed software applications for human resources (HR), customer relationship management (CRM), time and billing, scheduling, and other key operations. These applications rely on relational databases, such as Oracle and Microsoft SQL Server, to store and share information. However, the organization’s small IT team struggled to integrate those systems cohesively. CBIZ had difficulty creating a uniform, high-quality data store that ensured accuracy and minimized manual data entry and auditing procedures. Read More
About Customer	CBIZ is one of the foremost professional services companies in the U.S., providing a comprehensive range of outsourced business services, products, and solutions to help organizations manage their finances, employees, and technology. Its offerings include accounting, employee benefits, property and casualty insurance, retirement plans, and more. The company has a small IT team of 33 home-based staff members and 52 field technicians supporting 6,000 employees across 140 offices. Over the years, the company followed an enterprise software strategy that included purchasing best-of-breed software applications for human resources (HR), customer relationship management (CRM), time and billing, scheduling, and other key operations. These applications rely on relational databases, such as Oracle and Microsoft SQL Server, to store and share information. Read More
Solution	CBIZ solved these challenges by creating a custom integration engine powered by Business Process Automation (BPA) software from iWay Software, a division of Information Builders. iWay powers a BPA hub called Navigator, and links these information systems as part of a mature data management strategy called source-of-truth. The entire process of transforming, exchanging, updating, and validating data as it is loaded into this hub and distributed to other applications is completely managed by iWay. iWay eliminated the need to create point-to-point interfaces for more than 1,000 bidirectional points of data sharing, dramatically reducing development and maintenance efforts. Additionally, Navigator has improved information accuracy and integrity, while increasing the productivity of the company’s data-entry personnel. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Human Resources

Use Cases

Process Control & Optimization

Services

System Integration

Training

Challenge

CBIZ, a professional services company in the U.S., provides a comprehensive range of outsourced business services, products, and solutions to help organizations manage their finances, employees, and technology. Over the years, the company followed an enterprise software strategy that included purchasing best-of-breed software applications for human resources (HR), customer relationship management (CRM), time and billing, scheduling, and other key operations. These applications rely on relational databases, such as Oracle and Microsoft SQL Server, to store and share information. However, the organization’s small IT team struggled to integrate those systems cohesively. CBIZ had difficulty creating a uniform, high-quality data store that ensured accuracy and minimized manual data entry and auditing procedures.

About Customer

CBIZ is one of the foremost professional services companies in the U.S., providing a comprehensive range of outsourced business services, products, and solutions to help organizations manage their finances, employees, and technology. Its offerings include accounting, employee benefits, property and casualty insurance, retirement plans, and more. The company has a small IT team of 33 home-based staff members and 52 field technicians supporting 6,000 employees across 140 offices. Over the years, the company followed an enterprise software strategy that included purchasing best-of-breed software applications for human resources (HR), customer relationship management (CRM), time and billing, scheduling, and other key operations. These applications rely on relational databases, such as Oracle and Microsoft SQL Server, to store and share information.

Solution

CBIZ solved these challenges by creating a custom integration engine powered by Business Process Automation (BPA) software from iWay Software, a division of Information Builders. iWay powers a BPA hub called Navigator, and links these information systems as part of a mature data management strategy called source-of-truth. The entire process of transforming, exchanging, updating, and validating data as it is loaded into this hub and distributed to other applications is completely managed by iWay. iWay eliminated the need to create point-to-point interfaces for more than 1,000 bidirectional points of data sharing, dramatically reducing development and maintenance efforts. Additionally, Navigator has improved information accuracy and integrity, while increasing the productivity of the company’s data-entry personnel.

Impact #1	iWay eliminated the need to create point-to-point interfaces for more than 1,000 bidirectional points of data sharing, dramatically reducing development and maintenance efforts.
Impact #2	Navigator has improved information accuracy and integrity, while increasing the productivity of the company’s data-entry personnel.
Impact #3	iWay processes 1.5 to 2.5 million transactions per month – more than 20 million transactions per year.

Impact #1

iWay eliminated the need to create point-to-point interfaces for more than 1,000 bidirectional points of data sharing, dramatically reducing development and maintenance efforts.

Impact #2

Navigator has improved information accuracy and integrity, while increasing the productivity of the company’s data-entry personnel.

Impact #3

iWay processes 1.5 to 2.5 million transactions per month – more than 20 million transactions per year.

Benefit #1	iWay processes 1.5 to 2.5 million transactions per month – more than 20 million transactions per year.

Benefit #1

iWay processes 1.5 to 2.5 million transactions per month – more than 20 million transactions per year.

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Overview

CBIZ Navigates Diverse Application Landscape With iWay BPA Suite

Operational Impact

Quantitative Benefit