TIBCO Software Case Studies CargoSmart Delivers Solutions for Improved Decision-making and Cost

	CargoSmart Delivers Solutions for Improved Decision-making and Cost TIBCO Software

CargoSmart Delivers Solutions for Improved Decision-making and Cost

TIBCO Software

Technology Category	Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Visualization Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Real-Time Location System (RTLS)
Services	Data Science Services Software Design & Engineering Services System Integration
Challenge	The shipping industry is facing increased competition, shifting alliances, and growing customer demands for better insights and faster decision-making. Carriers are struggling to keep up with backend technology advancements and are unable to leverage big data analytics effectively. This results in higher operational costs, such as terminal handling fees and bunker costs, which hinder customer satisfaction. CargoSmart aimed to provide ocean carriers with advanced analytics for better visibility and real-time decision-making to address these challenges. Read More
About Customer	CargoSmart Limited is a global provider of shipment management software solutions. They serve shippers, consignees, logistics service providers, non-vessel operating common carriers (NVOCCs), and ocean carriers. Connected to over 30 ocean carriers, CargoSmart leverages big data sources and a cloud-based platform to offer award-winning sailing schedules, visibility, documentation, contract management, compliance, and benchmarking solutions. Their goal is to improve planning and on-time deliveries for their clients. Read More
Solution	CargoSmart needed a scalable platform capable of processing high volumes of data in real-time and providing data visualization for quick decision-making. They partnered with TIBCO to build an event-driven architecture that processes data from various sources. They integrated TIBCO Spotfire for predictive analytics, which offers powerful analytic tools accessible from any device and location. This setup allows CargoSmart to deliver customized analyses and dashboards to meet customer requirements quickly. The platform also supports continuous improvement of machine-learning models based on new data sources. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Application Infrastructure & Middleware - Data Visualization

Application Infrastructure & Middleware - Event-Driven Application

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Real-Time Location System (RTLS)

Services

Data Science Services

Software Design & Engineering Services

System Integration

Challenge

The shipping industry is facing increased competition, shifting alliances, and growing customer demands for better insights and faster decision-making. Carriers are struggling to keep up with backend technology advancements and are unable to leverage big data analytics effectively. This results in higher operational costs, such as terminal handling fees and bunker costs, which hinder customer satisfaction. CargoSmart aimed to provide ocean carriers with advanced analytics for better visibility and real-time decision-making to address these challenges.

About Customer

CargoSmart Limited is a global provider of shipment management software solutions. They serve shippers, consignees, logistics service providers, non-vessel operating common carriers (NVOCCs), and ocean carriers. Connected to over 30 ocean carriers, CargoSmart leverages big data sources and a cloud-based platform to offer award-winning sailing schedules, visibility, documentation, contract management, compliance, and benchmarking solutions. Their goal is to improve planning and on-time deliveries for their clients.

Solution

CargoSmart needed a scalable platform capable of processing high volumes of data in real-time and providing data visualization for quick decision-making. They partnered with TIBCO to build an event-driven architecture that processes data from various sources. They integrated TIBCO Spotfire for predictive analytics, which offers powerful analytic tools accessible from any device and location. This setup allows CargoSmart to deliver customized analyses and dashboards to meet customer requirements quickly. The platform also supports continuous improvement of machine-learning models based on new data sources.

Impact #1	TIBCO's agile technology enables CargoSmart to co-design custom analyses and dashboards with customers, reducing time to market and meeting business objectives.
Impact #2	TIBCO's Professional Services helped CargoSmart gain expertise quickly, allowing for daily release cycles instead of bi-weekly, increasing responsiveness to customer needs.
Impact #3	The high throughput and low cost to scale enabled CargoSmart to monitor four times more vessels over the past year and a half.

Impact #1

TIBCO's agile technology enables CargoSmart to co-design custom analyses and dashboards with customers, reducing time to market and meeting business objectives.

Impact #2

TIBCO's Professional Services helped CargoSmart gain expertise quickly, allowing for daily release cycles instead of bi-weekly, increasing responsiveness to customer needs.

Impact #3

The high throughput and low cost to scale enabled CargoSmart to monitor four times more vessels over the past year and a half.

Benefit #1	Increased the number of vessels monitored by four times over the past year and a half.
Benefit #2	Improved vessel schedule updates from 32% to 90% completion within an hour.
Benefit #3	Reduced fuel consumption by up to 3.5% over the past two years.

Benefit #1

Increased the number of vessels monitored by four times over the past year and a half.

Benefit #2

Improved vessel schedule updates from 32% to 90% completion within an hour.

Benefit #3

Reduced fuel consumption by up to 3.5% over the past two years.

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Overview

CargoSmart Delivers Solutions for Improved Decision-making and Cost

Operational Impact

Quantitative Benefit