CDNetworks Case Studies CanalChat Grandialogue now offers even more interactive chats thanks to CDNetworks

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	CanalChat Grandialogue now offers even more interactive chats thanks to CDNetworks CDNetworks

CanalChat Grandialogue now offers even more interactive chats thanks to CDNetworks

CDNetworks

Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Real-Time Location System (RTLS) Remote Collaboration
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	CanalChat Grandialogue, a leading provider of online chat services for special events, faced the challenge of delivering continuously-updated content to all participants of a given chat. The content is usually disseminated from the customer’s premises, which leads to two challenges: one, mitigating the effects to the customer’s internal bandwidth when its on-site employees connect to the discussion; and two, keeping the chat running smoothly when employees at other sites throughout the world connect. The company needed a solution that could handle all these requirements. They were looking for a provider flexible enough to offer a system that could be adapted to their customers’ various specifications. Read More
About Customer	CanalChat Grandialogue, founded in 1999, provides high-end chat and video chat services to corporate clients. Its mission is to facilitate interaction among various groups of people, such as management, employees, new recruits, and customers. Some 70% of CAC 40 companies use CanalChat’s services, making it a leader in instant, live communications. Its services span the entire value chain, from moderating and transcribing calls through to managing speakers. The goal is to provide a seamless user experience where people can focus on what’s being said without worrying about the underlying technology. The company is also able to develop websites optimized for mobile devices like tablets and smartphones. Read More
Solution	CanalChat partnered with CDNetworks, a global content delivery network (CDN) with fully integrated Cloud Security DDoS protection and web application firewall. CDNetworks' solution was ideally suited to CanalChat’s content delivery needs— especially for events with demanding technological requirements. With CDNetworks, CanalChat had a complete system up and running in less than a week—with no impact to their customers or their chat participants. CDNetworks’ solution is able to support just about every situation imaginable, providing fast, reliable systems vital for CanalChat's business model. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Real-Time Location System (RTLS)

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

CanalChat Grandialogue, a leading provider of online chat services for special events, faced the challenge of delivering continuously-updated content to all participants of a given chat. The content is usually disseminated from the customer’s premises, which leads to two challenges: one, mitigating the effects to the customer’s internal bandwidth when its on-site employees connect to the discussion; and two, keeping the chat running smoothly when employees at other sites throughout the world connect. The company needed a solution that could handle all these requirements. They were looking for a provider flexible enough to offer a system that could be adapted to their customers’ various specifications.

About Customer

CanalChat Grandialogue, founded in 1999, provides high-end chat and video chat services to corporate clients. Its mission is to facilitate interaction among various groups of people, such as management, employees, new recruits, and customers. Some 70% of CAC 40 companies use CanalChat’s services, making it a leader in instant, live communications. Its services span the entire value chain, from moderating and transcribing calls through to managing speakers. The goal is to provide a seamless user experience where people can focus on what’s being said without worrying about the underlying technology. The company is also able to develop websites optimized for mobile devices like tablets and smartphones.

Solution

CanalChat partnered with CDNetworks, a global content delivery network (CDN) with fully integrated Cloud Security DDoS protection and web application firewall. CDNetworks' solution was ideally suited to CanalChat’s content delivery needs— especially for events with demanding technological requirements. With CDNetworks, CanalChat had a complete system up and running in less than a week—with no impact to their customers or their chat participants. CDNetworks’ solution is able to support just about every situation imaginable, providing fast, reliable systems vital for CanalChat's business model.

Impact #1	Website users get a real-time experience wherever they are
Impact #2	Traffic spikes (tens of thousands of Simultaneous connections) are managed effectively
Impact #3	CanalChat can now handle any type of customer request with confidence, secure in the fact that its content delivery network can support just about every situation imaginable

Impact #1

Website users get a real-time experience wherever they are

Impact #2

Traffic spikes (tens of thousands of Simultaneous connections) are managed effectively

Impact #3

CanalChat can now handle any type of customer request with confidence, secure in the fact that its content delivery network can support just about every situation imaginable

Benefit #1	A complete system up and running in less than a week
Benefit #2	Able to handle tens of thousands of simultaneous connections

Benefit #1

A complete system up and running in less than a week

Benefit #2

Able to handle tens of thousands of simultaneous connections

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Overview

CanalChat Grandialogue now offers even more interactive chats thanks to CDNetworks

Operational Impact

Quantitative Benefit