Bolloré Logistics Improves Reporting and Analysis With WebFOCUS

Bolloré Logistics, a full-service logistics company, was facing challenges in maximizing its financial and operational performance due to inadequate monitoring and control of HR policies and related expenses. The company's HR expenses accounted for nearly 60% of its operating budget. However, the company lacked the ability to retrieve consistent data and efficiently track key aspects of their day-to-day operations. The financial management team could only see an overall view of HR expenses and had no way to determine how much of those costs were allocated specifically to staff salaries and other areas. HR had limited visibility into its operations and was forced to rely on Excel for generating reports and analyzing critical data, a process that was time-consuming and redundant. In addition, operational management had no monitoring of their own – they were dependent on the data provided by financial management and HR to measure their most important indicators.

Bolloré Logistics is a full-service logistics company that operates in 90 countries around the world. It is a part of the Bolloré Group, a French conglomerate that employs more than 33,000 people globally and serves the paper, energy, plantations, and logistics industries. Bolloré Logistics provides a wide array of services such as the commission of air, sea, and land transportation; storage and distribution; industrial logistics; port operations; quality and safety control; and brokerage of ship charting. For service providers like Bolloré Logistics, staff salaries and other expenses associated with human resources (HR) activities can represent a major portion of the company’s operating costs. In Bolloré’s case, HR accounts for close to 60 percent of its operating budget.