Blueprint Software Systems Case Studies Avanade Reduces Automation Build by ~50% with Blueprint while Decreasing Automation TCO and Increasing ROI

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	Avanade Reduces Automation Build by ~50% with Blueprint while Decreasing Automation TCO and Increasing ROI Blueprint Software Systems

Avanade Reduces Automation Build by ~50% with Blueprint while Decreasing Automation TCO and Increasing ROI

Blueprint Software Systems

Technology Category	Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Professional Service
Applicable Functions	Business Operation Maintenance
Use Cases	Predictive Maintenance Process Control & Optimization Real-Time Location System (RTLS)
Services	Cloud Planning, Design & Implementation Services Data Science Services Software Design & Engineering Services
Challenge	Avanade, a global professional services company, was facing challenges in managing and executing their clients' business processes. They were struggling with restrained scale and speed in managing their customers’ automations. The core business processes were changing frequently and it was difficult to keep automations optimized, innovative, and aligned with the changing business at the rate needed. Many of their digital workers were built on legacy technology, which were implemented on first-generation platforms at the time of implementation. This resulted in a real opportunity to convert existing automations to a newer generation RPA platform like Microsoft Power Automate, and convert micro-tactical automations to broader end-to-end process automations. Another challenge was poor customer experiences due to legacy automation deficiencies. The automations were challenging to optimize and update, leading to a deficiency in delivery excellence. Read More
About Customer	Avanade is a global professional services company that provides innovative digital and cloud services, business solutions, and design-led experiences delivered through the Microsoft platform. Founded as a joint venture between the Microsoft Corporation and Accenture LLP, Avanade specializes in IT consulting and services with AI, business analytics, cloud, application services, digital transformation, modern workplace, security services, technology, and managed services offerings. A core part of Avanade’s illustrious Managed Services offering is managing and executing an organization’s business processes. Currently, Avanade builds, manages, optimizes, and modernizes a series of automations on behalf of their clients and oversees a collective portfolio of bots in the millions. Within this service and practice, Avanade assumes a client’s business processes using the client’s infrastructure, technology, resources, and network. Read More
Solution	To enable scale and speed in modernizing their clients’ automation estates and optimizing the entire lifecycle of their automation portfolios, Avanade partnered with Blueprint. Using Blueprint’s Automation Re-platforming capabilities, Avanade’s Automation Factory Team could ingest entire automation estates and understand an estate’s complexities, utilization, actions, and derive value from just a lift and shift motion. This is possible due to Blueprint’s Common Object Model, a vast library of commands, services, and actions that also enables the instant visualization of the portability of automation portfolios into other RPA tools. Blueprint’s COM maps automation estates into the leading RPA vendors, so Avanade’s Automation Factory Team can see how much of an estate can be re-platformed, how much effort is required, and understand what can happen at scale. As a benefit of their partnership, Avanade and Blueprint are now able to build comprehensive, factbased business cases for automation modernization and re-platforming. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Maintenance

Use Cases

Predictive Maintenance

Process Control & Optimization

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Software Design & Engineering Services

Challenge

Avanade, a global professional services company, was facing challenges in managing and executing their clients' business processes. They were struggling with restrained scale and speed in managing their customers’ automations. The core business processes were changing frequently and it was difficult to keep automations optimized, innovative, and aligned with the changing business at the rate needed. Many of their digital workers were built on legacy technology, which were implemented on first-generation platforms at the time of implementation. This resulted in a real opportunity to convert existing automations to a newer generation RPA platform like Microsoft Power Automate, and convert micro-tactical automations to broader end-to-end process automations. Another challenge was poor customer experiences due to legacy automation deficiencies. The automations were challenging to optimize and update, leading to a deficiency in delivery excellence.

About Customer

Avanade is a global professional services company that provides innovative digital and cloud services, business solutions, and design-led experiences delivered through the Microsoft platform. Founded as a joint venture between the Microsoft Corporation and Accenture LLP, Avanade specializes in IT consulting and services with AI, business analytics, cloud, application services, digital transformation, modern workplace, security services, technology, and managed services offerings. A core part of Avanade’s illustrious Managed Services offering is managing and executing an organization’s business processes. Currently, Avanade builds, manages, optimizes, and modernizes a series of automations on behalf of their clients and oversees a collective portfolio of bots in the millions. Within this service and practice, Avanade assumes a client’s business processes using the client’s infrastructure, technology, resources, and network.

Solution

To enable scale and speed in modernizing their clients’ automation estates and optimizing the entire lifecycle of their automation portfolios, Avanade partnered with Blueprint. Using Blueprint’s Automation Re-platforming capabilities, Avanade’s Automation Factory Team could ingest entire automation estates and understand an estate’s complexities, utilization, actions, and derive value from just a lift and shift motion. This is possible due to Blueprint’s Common Object Model, a vast library of commands, services, and actions that also enables the instant visualization of the portability of automation portfolios into other RPA tools. Blueprint’s COM maps automation estates into the leading RPA vendors, so Avanade’s Automation Factory Team can see how much of an estate can be re-platformed, how much effort is required, and understand what can happen at scale. As a benefit of their partnership, Avanade and Blueprint are now able to build comprehensive, factbased business cases for automation modernization and re-platforming.

Impact #1	Avanade is able to easily flip entire automation accounts into Microsoft Power Automate and showcase to their clients all the intelligent, end-to-end automation that’s unlocked, while lowering their own operational expenses.
Impact #2	When migrating automation estates, the analytics Blueprint provides enables Avanade’s Automation Factory Team to take out roughly 40-60% of their build effort and modernize automation estates at scale versus doing it manually.
Impact #3	Blueprint also delivers value to Avanade’s Automation Factory Team far beyond migration and re-platforming. Digital Blueprints are used as a digital source of truth for the automations Avanade manages.

Impact #1

Avanade is able to easily flip entire automation accounts into Microsoft Power Automate and showcase to their clients all the intelligent, end-to-end automation that’s unlocked, while lowering their own operational expenses.

Impact #2

When migrating automation estates, the analytics Blueprint provides enables Avanade’s Automation Factory Team to take out roughly 40-60% of their build effort and modernize automation estates at scale versus doing it manually.

Impact #3

Blueprint also delivers value to Avanade’s Automation Factory Team far beyond migration and re-platforming. Digital Blueprints are used as a digital source of truth for the automations Avanade manages.

Benefit #1	~50% Decrease in Build Time
Benefit #2	20% Reduction in Automation Total Cost of Ownership (TCO)
Benefit #3	30% Increase in ROI

Benefit #1

~50% Decrease in Build Time

Benefit #2

20% Reduction in Automation Total Cost of Ownership (TCO)

Benefit #3

30% Increase in ROI

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Overview

Avanade Reduces Automation Build by ~50% with Blueprint while Decreasing Automation TCO and Increasing ROI

Operational Impact

Quantitative Benefit