Nintex Case Studies Automating Hospital Processes for Enhanced Patient Care: A Case Study of Chris O’Brien Lifehouse

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	Automating Hospital Processes for Enhanced Patient Care: A Case Study of Chris O’Brien Lifehouse Nintex

Automating Hospital Processes for Enhanced Patient Care: A Case Study of Chris O’Brien Lifehouse

Nintex

Technology Category	Application Infrastructure & Middleware - Event-Driven Application
Applicable Industries	Education Life Sciences
Applicable Functions	Quality Assurance
Use Cases	Additive Manufacturing Supply Chain Visibility Time Sensitive Networking
Services	System Integration Training
Challenge	Chris O’Brien Lifehouse, a leading cancer hospital based in Sydney, Australia, was grappling with the challenge of improving its legal processes. The hospital had several systems in place for visibility and consistency, but a large number of manual processes were still being relied upon. The hospital had turned to SharePoint and InfoPath to improve these processes, but found that they still required more speed in delivering the end product and more visibility into the processes. They needed a robust, flexible solution that could integrate with, and pull data from, several systems simultaneously. Additionally, they needed forms and workflows that were simple enough for end users to utilize. Read More
About Customer	Chris O’Brien Lifehouse is a non-profit cancer hospital based in Sydney, Australia. The hospital provides an integrated service including advanced onco-surgery, chemotherapy, radiation therapy, clinical trials, research, education, complementary therapies, and psychosocial support. The hospital opened in 2013 with best-in-class clinical and nonclinical systems. The hospital uses Nintex K2 Five to gain greater visibility into processes, save time, deliver value to the organization, and focus more on quality of care. Read More
Solution	The hospital turned to K2 Software to digitize workflows and forms, thereby increasing accountability and efficiency. K2 Software provided Lifehouse with a quick and easy solution that was superior to anything else they had witnessed in the market. The hospital implemented several K2 Software solutions across the organization, all of which received positive feedback. The Policies and Procedures automated solution, made up of different workflows, greatly reduced the time needed to monitor and report. It allowed staff to submit a document for review, alert reviewers, add comments, and provided feedback mechanisms and independent task allocations. The solution’s workflow view helped them find bottlenecks and check the status of workflows without developer interventions. The Printing Application workflow increased accountability for large volumes of color printing and copying, giving users the ability to apply for printing privileges via a web form, alert approvers of a new application quickly, and integrate groups with an active directory of approved applications. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Applicable Industries

Education

Life Sciences

Applicable Functions

Quality Assurance

Use Cases

Additive Manufacturing

Supply Chain Visibility

Time Sensitive Networking

Services

System Integration

Training

Challenge

Chris O’Brien Lifehouse, a leading cancer hospital based in Sydney, Australia, was grappling with the challenge of improving its legal processes. The hospital had several systems in place for visibility and consistency, but a large number of manual processes were still being relied upon. The hospital had turned to SharePoint and InfoPath to improve these processes, but found that they still required more speed in delivering the end product and more visibility into the processes. They needed a robust, flexible solution that could integrate with, and pull data from, several systems simultaneously. Additionally, they needed forms and workflows that were simple enough for end users to utilize.

About Customer

Chris O’Brien Lifehouse is a non-profit cancer hospital based in Sydney, Australia. The hospital provides an integrated service including advanced onco-surgery, chemotherapy, radiation therapy, clinical trials, research, education, complementary therapies, and psychosocial support. The hospital opened in 2013 with best-in-class clinical and nonclinical systems. The hospital uses Nintex K2 Five to gain greater visibility into processes, save time, deliver value to the organization, and focus more on quality of care.

Solution

The hospital turned to K2 Software to digitize workflows and forms, thereby increasing accountability and efficiency. K2 Software provided Lifehouse with a quick and easy solution that was superior to anything else they had witnessed in the market. The hospital implemented several K2 Software solutions across the organization, all of which received positive feedback. The Policies and Procedures automated solution, made up of different workflows, greatly reduced the time needed to monitor and report. It allowed staff to submit a document for review, alert reviewers, add comments, and provided feedback mechanisms and independent task allocations. The solution’s workflow view helped them find bottlenecks and check the status of workflows without developer interventions. The Printing Application workflow increased accountability for large volumes of color printing and copying, giving users the ability to apply for printing privileges via a web form, alert approvers of a new application quickly, and integrate groups with an active directory of approved applications.

Impact #1	The implementation of K2 Software solutions has had a positive impact on the hospital’s operations. The streamlined back office procedures have helped front office procedures run more smoothly, positively impacting the hospital’s focus on patient care. The software has empowered 'super-users' to take responsibility for their own workflows. The rapid and problem-free uptake of the systems by approvers and users has also been a significant benefit. Looking ahead, Chris O’Brien Lifehouse plans to continue streamlining and automating their internal processes with K2 Software in order to focus more on improving their center of excellence and quality of patient care.

Impact #1

The implementation of K2 Software solutions has had a positive impact on the hospital’s operations. The streamlined back office procedures have helped front office procedures run more smoothly, positively impacting the hospital’s focus on patient care. The software has empowered 'super-users' to take responsibility for their own workflows. The rapid and problem-free uptake of the systems by approvers and users has also been a significant benefit. Looking ahead, Chris O’Brien Lifehouse plans to continue streamlining and automating their internal processes with K2 Software in order to focus more on improving their center of excellence and quality of patient care.

Benefit #1	Significant reduction in time needed to monitor and report due to automated workflows
Benefit #2	Increased speed in delivering end products
Benefit #3	Greater visibility into processes

Benefit #1

Significant reduction in time needed to monitor and report due to automated workflows

Benefit #2

Increased speed in delivering end products

Benefit #3

Greater visibility into processes

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Overview

Automating Hospital Processes for Enhanced Patient Care: A Case Study of Chris O’Brien Lifehouse

Operational Impact

Quantitative Benefit