Athenahealth's Transformation: Streamlining Patient Experience with IoT

Athenahealth, a healthcare technology company, was facing challenges with its legacy infrastructure as it expanded its patient and practitioner base. The company had multiple account credentials for patients, and each practice had to register patients and store their data separately. This led to a complex and disjointed user experience. Furthermore, the company was dealing with the challenge of ensuring data accessibility while maintaining robust security. The company needed a solution that would reduce friction, improve user experience, and enhance patient outcomes without compromising on security. The challenge was to find a solution that could handle the sensitive and highly regulated data that impacts people's lives, while providing a seamless digital experience for users.

Athenahealth is a healthcare technology company that partners with medical organizations across the country to drive clinical and financial results. The company's vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Athenahealth is pursuing this vision through its medical record, revenue cycle, patient engagement, and care coordination service offerings. The company's expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for its customers and their patients. Athenahealth supports 160,000 healthcare providers on 153 million patient records and sees 40% of the U.S. population on its products.