TIBCO Software Case Studies Argos Delivers Its Mobile Strategy with Mashery

	Argos Delivers Its Mobile Strategy with Mashery TIBCO Software

Argos Delivers Its Mobile Strategy with Mashery

TIBCO Software

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Retail
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Argos, a leading digital retailer in the UK, faced challenges in scaling its API infrastructure to support its growing digital retail capabilities. With 1 billion annual visits to its website, Argos needed a solution to empower its APIs for scale, data security, and multichannel innovation. The company identified unexpected opportunities for API use in various channels and parts of the business, necessitating a robust solution to manage and secure these APIs across multiple platforms. Read More
About Customer	Argos is one of the UK's leading digital retailers, known for its innovative approach to in-store pick-up and digital retail. The company offers customers a variety of services, including same-day fast track delivery and free in-store fast track collection. Argos has a strong digital presence, with its iPhone app being one of the top 10 free downloads on the iTunes App Store. The company is part of the Home Retail Group and has a history of leveraging technology to enhance customer experiences and streamline operations. Read More
Solution	To address its challenges, Argos chose TIBCO Mashery® to provide powerful automation with alerts and reporting capabilities. Mashery helps Argos prevent unwanted access to APIs, partition usage, and protect against denial-of-service and replay attacks. The Mashery Control Center allows Argos to set alerts for transaction problems and ensure optimum API performance across all mobile devices. The seamless integration with Argos' enterprise systems enables the API platform to become more intelligent and responsive, enhancing customer experiences and supporting the company's digital retail strategy. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Retail

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Argos, a leading digital retailer in the UK, faced challenges in scaling its API infrastructure to support its growing digital retail capabilities. With 1 billion annual visits to its website, Argos needed a solution to empower its APIs for scale, data security, and multichannel innovation. The company identified unexpected opportunities for API use in various channels and parts of the business, necessitating a robust solution to manage and secure these APIs across multiple platforms.

About Customer

Argos is one of the UK's leading digital retailers, known for its innovative approach to in-store pick-up and digital retail. The company offers customers a variety of services, including same-day fast track delivery and free in-store fast track collection. Argos has a strong digital presence, with its iPhone app being one of the top 10 free downloads on the iTunes App Store. The company is part of the Home Retail Group and has a history of leveraging technology to enhance customer experiences and streamline operations.

Solution

To address its challenges, Argos chose TIBCO Mashery® to provide powerful automation with alerts and reporting capabilities. Mashery helps Argos prevent unwanted access to APIs, partition usage, and protect against denial-of-service and replay attacks. The Mashery Control Center allows Argos to set alerts for transaction problems and ensure optimum API performance across all mobile devices. The seamless integration with Argos' enterprise systems enables the API platform to become more intelligent and responsive, enhancing customer experiences and supporting the company's digital retail strategy.

Impact #1	Mashery helps Argos prevent unwanted access to APIs, partition usage, and protect against denial-of-service and replay attacks.
Impact #2	The Mashery Control Center allows Argos to set alerts for transaction problems and ensure optimum API performance across all mobile devices.
Impact #3	The seamless integration with Argos' enterprise systems enables the API platform to become more intelligent and responsive, enhancing customer experiences.

Impact #1

Mashery helps Argos prevent unwanted access to APIs, partition usage, and protect against denial-of-service and replay attacks.

Impact #2

The Mashery Control Center allows Argos to set alerts for transaction problems and ensure optimum API performance across all mobile devices.

Impact #3

The seamless integration with Argos' enterprise systems enables the API platform to become more intelligent and responsive, enhancing customer experiences.

Benefit #1	1 billion annual visits to Argos' website.
Benefit #2	Four apps developed by Home Retail Group have been downloaded millions of times.

Benefit #1

1 billion annual visits to Argos' website.

Benefit #2

Four apps developed by Home Retail Group have been downloaded millions of times.

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Overview

Argos Delivers Its Mobile Strategy with Mashery

Operational Impact

Quantitative Benefit