Information Builders Case Studies Alpha Bank Weathers Greek Financial Crisis With Information Builders

Edit This Case Study Record

	Alpha Bank Weathers Greek Financial Crisis With Information Builders Information Builders

Alpha Bank Weathers Greek Financial Crisis With Information Builders

Information Builders

Technology Category	Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	Alpha Bank, one of the largest financial services companies in Greece, found itself vulnerable during the global economic downturn. The bank needed to retain liquidity and preserve good banking relationships with its largest customers, while also responding to daily requests from regulators at the Central Bank of Greece. However, the MIS department was spending an inordinate amount of time accessing information and generating reports using Microsoft Access and Excel. The manual system for creating reports involved consolidating information from 40 different information systems into Microsoft Access databases, and then creating ad hoc reports and financial statements. This process was time-consuming and inefficient, with the team spending more time looking for data rather than gaining insights. Read More
About Customer	Alpha Bank is one of the largest banks in Greece with more than 1,000 branches and subsidiaries in nine countries. The bank maintains an active presence in Cyprus, Romania, Bulgaria, Serbia, Ukraine, Albania, FYROM, and the UK. Alpha Bank's strategy focuses on high-margin sectors with promising growth prospects. This includes retail banking in Greece, with an emphasis on loans to individuals and small businesses. As the global economic downturn took hold, the banking sector was hit especially hard and Alpha Bank found itself particularly vulnerable. It needed to retain liquidity and preserve good banking relationships with its largest customers, even as it responded to daily requests from regulators at the Central Bank of Greece. Read More
Solution	Alpha Bank employed the Information Builders WebFOCUS business intelligence (BI) platform to access accurate real-time information instantly. The bank created a data mart of consolidated information, loaded each night by iWay Software’s DataMigrator, supplying daily insight to top managers, branch officers, and regulators. The data mart contains information about investments, mortgages, credit cards, consumer loans, leasing packages, insurance, checking accounts, savings accounts and other bank products. It also records daily income from customers, products, business units, branches, and specific accounts throughout Alpha Bank’s nine-country territory. Information Builders supplied an end-to-end solution to merge all of this information into one consolidated database, and then developed a way to access, manage, and analyze that information. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

Alpha Bank, one of the largest financial services companies in Greece, found itself vulnerable during the global economic downturn. The bank needed to retain liquidity and preserve good banking relationships with its largest customers, while also responding to daily requests from regulators at the Central Bank of Greece. However, the MIS department was spending an inordinate amount of time accessing information and generating reports using Microsoft Access and Excel. The manual system for creating reports involved consolidating information from 40 different information systems into Microsoft Access databases, and then creating ad hoc reports and financial statements. This process was time-consuming and inefficient, with the team spending more time looking for data rather than gaining insights.

About Customer

Alpha Bank is one of the largest banks in Greece with more than 1,000 branches and subsidiaries in nine countries. The bank maintains an active presence in Cyprus, Romania, Bulgaria, Serbia, Ukraine, Albania, FYROM, and the UK. Alpha Bank's strategy focuses on high-margin sectors with promising growth prospects. This includes retail banking in Greece, with an emphasis on loans to individuals and small businesses. As the global economic downturn took hold, the banking sector was hit especially hard and Alpha Bank found itself particularly vulnerable. It needed to retain liquidity and preserve good banking relationships with its largest customers, even as it responded to daily requests from regulators at the Central Bank of Greece.

Solution

Alpha Bank employed the Information Builders WebFOCUS business intelligence (BI) platform to access accurate real-time information instantly. The bank created a data mart of consolidated information, loaded each night by iWay Software’s DataMigrator, supplying daily insight to top managers, branch officers, and regulators. The data mart contains information about investments, mortgages, credit cards, consumer loans, leasing packages, insurance, checking accounts, savings accounts and other bank products. It also records daily income from customers, products, business units, branches, and specific accounts throughout Alpha Bank’s nine-country territory. Information Builders supplied an end-to-end solution to merge all of this information into one consolidated database, and then developed a way to access, manage, and analyze that information.

Impact #1	Alpha Bank can deliver timely, accurate information to fulfill requests from the Central Bank of Greece while maintaining profitable spreads and preserving customer relationships.
Impact #2	The bank can create ad hoc reports quickly to respond to immediate requests.
Impact #3	Having a data mart lets the bank dig up that information on demand and deliver accurate reports.

Impact #1

Alpha Bank can deliver timely, accurate information to fulfill requests from the Central Bank of Greece while maintaining profitable spreads and preserving customer relationships.

Impact #2

The bank can create ad hoc reports quickly to respond to immediate requests.

Impact #3

Having a data mart lets the bank dig up that information on demand and deliver accurate reports.

Benefit #1	Reports that used to be created on a monthly basis suddenly needed to be delivered to the Central Bank daily.

Benefit #1

Reports that used to be created on a monthly basis suddenly needed to be delivered to the Central Bank daily.

Download PDF Version

Overview

Alpha Bank Weathers Greek Financial Crisis With Information Builders

Operational Impact

Quantitative Benefit