Tata Consultancy Services

Bekaert, a major player in the steel wire industry, was facing significant challenges in its manufacturing operations due to outdated data platforms. The company was unable to trace genealogy beyond a week's data and lacked diagnostic analysis of plant operations, which severely hampered decision-making. The absence of automation in benchmarking operations and extensive reporting on plant management further complicated the situation. To enhance efficiency and effectiveness in multiple focus areas, Bekaert needed a modern data platform capable of managing large volumes of data and generating actionable insights. The company aimed to drive quality, overall equipment effectiveness (OEE), and plant productivity based on these insights.

EE, even after its merger with BT, was operating its ERP estate on legacy infrastructure, hosted on the premises of a third-party supplier. This outdated system resulted in a volume-based operational model, higher time to market, longer delivery cycles, and unsatisfactory customer experience. BT recognized the need for a strategic transformation of these aging ERP systems and sought a partner who could proactively manage application services. The partner was also expected to handle development requirements associated with application management services, drive accountability, and ownership with a time and target-driven transformation of these services. BT's primary goals were to improve customer experience, reduce cycle time, and measure these improvements with precision.

EDF, a major UK utilities company, was grappling with a highly customized service management system that was largely manual, with limited potential for automation. This made it difficult to predict or prevent system failures and provide a resilient service. The company's IT system for incident handling was purely manual, leaving no room for modernization. EDF wanted to serve its business and residential customers better by improving the response time to rising energy demands. To achieve this, the company needed to provide its employees with the right tools for improved productivity, better collaboration, and an enhanced IT experience at a reduced cost to serve.

IBM is an American multinational technology and consulting corporation that manufactures and markets computer hardware, middleware, and software, and offers infrastructure, hosting, and consulting services in areas ranging from mainframe computers to nanotechnology. IBM is intent on leading the development of a global data field.

Software AG's products help companies combine existing systems On-Premise and in the cloud into a single platform to optimize and digitize their businesses. The combination of process management, data integration and real-time analytics in one Digital Business Platform enables customers to drive operational efficiency, modernize their systems and optimize processes for smarter decision-making. Software AG specializes in business process management software, including XML-based database applications and enterprise software, transactional databases, and applications development. The company's customers use its products to link and manage a wide variety of IT assets, including business software, servers, databases, mobile devices, and PCs. Services include consulting, maintenance, and training.

Infosys is a global leader in consulting, technology, and outsourcing and next-generation services. They help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and Cloud Computing.

Headquartered in Mumbai and Singapore, Tata Communications is a global company with its roots in the emerging markets. It has evolved from a wholesale service provider serving the Indian market to a leading provider of A New World of Communications™ to enterprise customers and service providers worldwide. The $2.9 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata Group. It has invested $1.19 billion in the world's only wholly owned subsea fiber network that circles the globe.The exponential growth of connected devices, the emergence of social media, analytics and Cloud Computing (SMAC) and acceptance of 'bring your own device' (BYOD), are all resulting in a major transition in the way enterprises engage with technology. Both developed and emerging economies are looking to innovation in technology. As a key enabler of information and communication technologies to global enterprises, Tata Communications has led from the front in ensuring a robust digital ecosystem that is equipped for the future – with the infrastructure that can cope with customers’ demands of intelligence, scalability and flexibility.Tata Communications’ services portfolio includes predictable high-speed connections and global MPLS virtual private networks, Telepresence services, DDoS mitigation and detection service, content delivery networks and cloud offerings. Tata Communications offers customized network solutions for customers in key markets – including verticals like manufacturing, oil and gas, banking, financial services, insurance, media and entertainment – offering customers speed, quality and unparalleled network reach.

Headquartered in Beijing, Yonyou was founded in 1988 and its network of 100 offices spans the globe with more than 12,000 employees.Yonyou is a leading enterprise management software and cloud service provider in the Asia Pacific. More than 60% of China's top 500 enterprises use the Yonyou service.