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In order to scale up operations, loT Systems’ client needed a system to monitor vacuum pumps and provide managers with actionable data at near real-time speeds from anywhere, at any time, and on any device. The vacuum pumps are part of vertical furnaces that prepare semiconductor wafers at precise temperatures and pressures according to their clients’ exact specifications. If a pump was about to fail and a manager did not see the alarm, it could lead to a scrap event, costing the client revenue, delaying production with unplanned downtime, and increasing overall manufacturing costs. Managers could not see alarms in real time unless they physically walked around the floor, making predictive maintenance and preventing scrap events harder as the client scaled upwards.
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In 2016, Kevin Stoddard, a managing partner, had a problem. InControl’s customers required sensors on several equipment distributed across multiple sites and locations. To accomplish this, InControl needed a cost-effective solution fast. They also needed this solution to be intuitive for the equipment owners, highly secure, and broadly capable of delivering custom analytics to clients around the world.
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