Published on 05/30/2017 | Use Cases
Cognitive computing, with its near real-time learning and decision support, provides a new set of capabilities that can open fresh opportunities for the retail industry by scaling human expertise. Cognitive is already helping retailers provide more personalized experiences, and it is poised to enable a broader range of innovation that promises to redefine the retail industry.
Our research, based on a survey of 100 retail executives from around the world, reveals that cognitive solutions are already helping organizations across industries realize value. Retail leaders recognize the potential to transform their industry, and they are set to exploit cognitive capabilities to accomplish this.
You can read and download the full report on IBM here