Vonage Case Studies ZEISS Vision Care Leverages the Vonage Video API to Power Face-to-Face Interactions and State-of-the-Art Eye Care

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	ZEISS Vision Care Leverages the Vonage Video API to Power Face-to-Face Interactions and State-of-the-Art Eye Care Vonage

ZEISS Vision Care Leverages the Vonage Video API to Power Face-to-Face Interactions and State-of-the-Art Eye Care

Vonage

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Product Research & Development Sales & Marketing
Use Cases	Remote Patient Monitoring
Services	Software Design & Engineering Services
Challenge	ZEISS Vision Care, a leading manufacturer of eyeglass lenses and ophthalmic instruments, sought to build a high-quality video-based service that would enable the best eyecare anywhere, anytime. The challenge was to integrate a human touch into this digital health experience, allowing eye care specialists to conduct exams and power the instruments from anywhere and support remote contact with the consumer/patient, from recruitment, scheduling, pre-exam anamnesis and data collection, through the whole remote optometric exam and expert consultation, to the final management of invoices and post-exam or post-sale consumer/patient care. Read More
About Customer	ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. ZEISS Vision Care, a division of ZEISS, is one of the world’s leading manufacturers of eyeglass lenses and ophthalmic instruments. The company is active globally in almost 50 countries with a mission to shape the future of technology and constantly advance the world of optics and related fields with its solutions. ZEISS Vision Care is committed to delivering high-quality eye care solutions to its customers, leveraging advanced technology to ensure the best possible outcomes. Read More
Solution	The ZEISS Vision Care team built ZEISS VISU360, a digital platform that connects to the ZEISS ecosystem of instruments and services. The platform was designed to support remote contact with the consumer/patient, from recruitment, scheduling, pre-exam anamnesis and data collection, through the whole remote optometric exam and expert consultation, to the final management of invoices and post-exam or post-sale consumer/patient care. To integrate a human touch into this digital health experience, the ZEISS team of developers chose the Vonage Video API to integrate fully into the VISU360 platform and provide a seamless, secure, and reliable face-to-face interaction between patient and eye care specialist. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Product Research & Development

Sales & Marketing

Use Cases

Remote Patient Monitoring

Services

Software Design & Engineering Services

Challenge

ZEISS Vision Care, a leading manufacturer of eyeglass lenses and ophthalmic instruments, sought to build a high-quality video-based service that would enable the best eyecare anywhere, anytime. The challenge was to integrate a human touch into this digital health experience, allowing eye care specialists to conduct exams and power the instruments from anywhere and support remote contact with the consumer/patient, from recruitment, scheduling, pre-exam anamnesis and data collection, through the whole remote optometric exam and expert consultation, to the final management of invoices and post-exam or post-sale consumer/patient care.

About Customer

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. ZEISS Vision Care, a division of ZEISS, is one of the world’s leading manufacturers of eyeglass lenses and ophthalmic instruments. The company is active globally in almost 50 countries with a mission to shape the future of technology and constantly advance the world of optics and related fields with its solutions. ZEISS Vision Care is committed to delivering high-quality eye care solutions to its customers, leveraging advanced technology to ensure the best possible outcomes.

Solution

The ZEISS Vision Care team built ZEISS VISU360, a digital platform that connects to the ZEISS ecosystem of instruments and services. The platform was designed to support remote contact with the consumer/patient, from recruitment, scheduling, pre-exam anamnesis and data collection, through the whole remote optometric exam and expert consultation, to the final management of invoices and post-exam or post-sale consumer/patient care. To integrate a human touch into this digital health experience, the ZEISS team of developers chose the Vonage Video API to integrate fully into the VISU360 platform and provide a seamless, secure, and reliable face-to-face interaction between patient and eye care specialist.

Impact #1	The ZEISS VISU360 platform is currently available in the US, India, South Africa and is expanding into the APAC market.
Impact #2	The platform enables detailed and high-quality eye examinations performed remotely in a confidential and medically-approved way using the Vonage Video API.
Impact #3	The platform also helps to increase sales for eye care professionals, optimize scheduling and provide medical assistance to patients whenever and wherever it is needed.

Impact #1

The ZEISS VISU360 platform is currently available in the US, India, South Africa and is expanding into the APAC market.

Impact #2

The platform enables detailed and high-quality eye examinations performed remotely in a confidential and medically-approved way using the Vonage Video API.

Impact #3

The platform also helps to increase sales for eye care professionals, optimize scheduling and provide medical assistance to patients whenever and wherever it is needed.

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Overview

ZEISS Vision Care Leverages the Vonage Video API to Power Face-to-Face Interactions and State-of-the-Art Eye Care

Operational Impact