BMC Case Studies Xpediter is the First Line of Defense for Credit Union

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	Xpediter is the First Line of Defense for Credit Union BMC

Xpediter is the First Line of Defense for Credit Union

BMC

Technology Category	Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Root Cause Analysis & Diagnosis
Services	Software Design & Engineering Services
Challenge	The Pentagon Federal Credit Union (PFCU) is a globally operating financial institution with over $15 billion in assets. It serves more than one million members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. The institution relies heavily on Hogan financial applications, primarily written in COBOL with some Assembler code, for its day-to-day operations. However, PFCU faced a challenge when it planned to upgrade to newer releases of the z/OS operating system. The provider of its debugging tool could not guarantee that the software would continue to work properly with the proposed upgrades. Additionally, the debugging tool had several quirks and idiosyncrasies that developers had to contend with, such as not accepting 'Go Back'—a common coding statement used frequently in the Hogan application. Read More
About Customer	The Pentagon Federal Credit Union (PFCU) is a federally chartered financial institution that was established in 1935. It serves more than one million members worldwide, including members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. PFCU is one of the strongest and safest financial institutions globally, with more than $15 billion in assets. The majority of its members enjoy worldwide service via the Internet, available seven days a week, 24 hours a day. PFCU relies on Hogan financial applications for its day-to-day business operations. These applications are primarily written in COBOL with some Assembler code. Read More
Solution	To address these challenges, PFCU decided to replace its current debugging tool with Compuware Xpediter, a robust product fully compatible with the z/OS operating system. Xpediter proved to be a great debugging tool, saving PFCU countless hours of time fixing code. It also helped developers understand how the code works, especially if they didn't write the program, by showing the flow of the program. Xpediter is now used daily at PFCU and has had a positive impact on productivity. It is used exclusively to address the inevitable problems that occur in production. With Xpediter, PFCU can close problems as fast as they're being written up. The tool allows developers to change values on-the-fly, which simplifies the debugging process and saves time. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Root Cause Analysis & Diagnosis

Services

Software Design & Engineering Services

Challenge

The Pentagon Federal Credit Union (PFCU) is a globally operating financial institution with over $15 billion in assets. It serves more than one million members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. The institution relies heavily on Hogan financial applications, primarily written in COBOL with some Assembler code, for its day-to-day operations. However, PFCU faced a challenge when it planned to upgrade to newer releases of the z/OS operating system. The provider of its debugging tool could not guarantee that the software would continue to work properly with the proposed upgrades. Additionally, the debugging tool had several quirks and idiosyncrasies that developers had to contend with, such as not accepting 'Go Back'—a common coding statement used frequently in the Hogan application.

About Customer

The Pentagon Federal Credit Union (PFCU) is a federally chartered financial institution that was established in 1935. It serves more than one million members worldwide, including members of the Air Force, Army, Coast Guard, Department of Homeland Security, Department of Defense, defense-related companies, and the Veterans of Foreign Wars. PFCU is one of the strongest and safest financial institutions globally, with more than $15 billion in assets. The majority of its members enjoy worldwide service via the Internet, available seven days a week, 24 hours a day. PFCU relies on Hogan financial applications for its day-to-day business operations. These applications are primarily written in COBOL with some Assembler code.

Solution

To address these challenges, PFCU decided to replace its current debugging tool with Compuware Xpediter, a robust product fully compatible with the z/OS operating system. Xpediter proved to be a great debugging tool, saving PFCU countless hours of time fixing code. It also helped developers understand how the code works, especially if they didn't write the program, by showing the flow of the program. Xpediter is now used daily at PFCU and has had a positive impact on productivity. It is used exclusively to address the inevitable problems that occur in production. With Xpediter, PFCU can close problems as fast as they're being written up. The tool allows developers to change values on-the-fly, which simplifies the debugging process and saves time.

Impact #1	Xpediter has saved PFCU countless hours of time fixing code.
Impact #2	The tool has had a positive impact on productivity at the credit union.
Impact #3	Xpediter is now used on a daily basis at PFCU.

Impact #1

Xpediter has saved PFCU countless hours of time fixing code.

Impact #2

The tool has had a positive impact on productivity at the credit union.

Impact #3

Xpediter is now used on a daily basis at PFCU.

Benefit #1	Xpediter has saved PFCU countless hours of time fixing code, significantly improving productivity.
Benefit #2	The tool has eliminated missed deadlines, ensuring smooth business operations.
Benefit #3	On one project, what would normally have taken two to three days of work to put dumps in, took only two hours with Xpediter.

Benefit #1

Xpediter has saved PFCU countless hours of time fixing code, significantly improving productivity.

Benefit #2

The tool has eliminated missed deadlines, ensuring smooth business operations.

Benefit #3

On one project, what would normally have taken two to three days of work to put dumps in, took only two hours with Xpediter.

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Overview

Xpediter is the First Line of Defense for Credit Union

Operational Impact

Quantitative Benefit