WSM Personal: Efficient HR Processes with DocuWare

WSM Personal adopted DocuWare, a cloud-based document management system, to manage its numerous documents and records. With DocuWare, WSM Personal has set up various workflows, such as for handling car contracts or vacation requests, which are managed with web-based forms. The company also integrated a digital signature process with signature service provider Validated ID, which is fully integrated into DocuWare. The process starts with the employment contract (created in their industry ERP solution) being stored in their central document pool. The document contains a status field for signing; the applicant’s email address and telephone number are stored for two-factor authentication. Once the document has been transferred to the Validated ID interface, a link is sent by email. Once accessed, the document appears in the browser and can be signed right on a cell phone display or on a laptop with a mouse. The signing process is completed by entering an SMS code sent at the same time. The new employee receives the completed contract, which is automatically archived in DocuWare, by email.