ShipHawk Case Studies WrestlingMart Case Study

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	WrestlingMart Case Study ShipHawk

WrestlingMart Case Study

ShipHawk

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Retail
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	WrestlingMart, a large wrestling specialty store, was facing challenges with its shipping and fulfillment process. The company had already invested in scalable technology for its business, but it needed an advanced solution that could integrate with NetSuite without causing performance delays. The team was dealing with shipping errors that were costing them time and money. These errors included shipping incorrect products, selecting incorrect shipping times, and shipping with incorrect rates due to the lack of rate shopping functionality. The company wanted a solution that would be easy for employees to learn, provide customers with a better tracking experience, and quickly create business rules for choosing shipping options. Read More
About Customer	WrestlingMart is the world's largest wrestling specialty store. It sells top brands to both teams and individual wrestlers. The company was established in 2002 and has grown significantly since then. It started as a brick and mortar store and has expanded to an online store with multiple warehouses. WrestlingMart has continued to grow at a remarkable rate, demonstrating its success in the market. The company has made significant investments in technology to support its business operations and growth. Read More
Solution	After evaluating various NetSuite shipping and fulfillment solutions, WrestlingMart chose ShipHawk. The solution integrated seamlessly with NetSuite, automatically updating order details and writing the shipping information back to NetSuite. This allowed for a straight line from the moment a sales order came in to cost-effective picking, packing, and shipping. ShipHawk offered advanced features, the ability to generate rules, and customization of shipping without sacrificing functionality. The solution also addressed many of the shipping errors that led to hidden shipping costs. The real-time inventory control provided by ShipHawk significantly reduced error percentages and backorders. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Retail

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

WrestlingMart, a large wrestling specialty store, was facing challenges with its shipping and fulfillment process. The company had already invested in scalable technology for its business, but it needed an advanced solution that could integrate with NetSuite without causing performance delays. The team was dealing with shipping errors that were costing them time and money. These errors included shipping incorrect products, selecting incorrect shipping times, and shipping with incorrect rates due to the lack of rate shopping functionality. The company wanted a solution that would be easy for employees to learn, provide customers with a better tracking experience, and quickly create business rules for choosing shipping options.

About Customer

WrestlingMart is the world's largest wrestling specialty store. It sells top brands to both teams and individual wrestlers. The company was established in 2002 and has grown significantly since then. It started as a brick and mortar store and has expanded to an online store with multiple warehouses. WrestlingMart has continued to grow at a remarkable rate, demonstrating its success in the market. The company has made significant investments in technology to support its business operations and growth.

Solution

After evaluating various NetSuite shipping and fulfillment solutions, WrestlingMart chose ShipHawk. The solution integrated seamlessly with NetSuite, automatically updating order details and writing the shipping information back to NetSuite. This allowed for a straight line from the moment a sales order came in to cost-effective picking, packing, and shipping. ShipHawk offered advanced features, the ability to generate rules, and customization of shipping without sacrificing functionality. The solution also addressed many of the shipping errors that led to hidden shipping costs. The real-time inventory control provided by ShipHawk significantly reduced error percentages and backorders.

Impact #1	Reduced order processing times by 35%
Impact #2	Significantly reduced shipping errors due to tighter NetSuite integration
Impact #3	Real-time inventory control led to fewer backorders

Impact #1

Reduced order processing times by 35%

Impact #2

Significantly reduced shipping errors due to tighter NetSuite integration

Impact #3

Real-time inventory control led to fewer backorders

Benefit #1	Reduced mis-shipments by 87.27%
Benefit #2	Reduced the selection of incorrect shipping times by 76.34%

Benefit #1

Reduced mis-shipments by 87.27%

Benefit #2

Reduced the selection of incorrect shipping times by 76.34%

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Overview

WrestlingMart Case Study

Operational Impact

Quantitative Benefit