RingCentral
Case Studies
World Vision's Transformation with RingCentral: A Case Study
Overview
World Vision's Transformation with RingCentral: A Case StudyRingCentral |
Analytics & Modeling - Computer Vision Software Application Infrastructure & Middleware - Data Exchange & Integration | |
Buildings Telecommunications | |
Time Sensitive Networking | |
System Integration | |
Operational Impact
The implementation of RingCentral brought about significant operational improvements for World Vision. Employees now have access to a full communications feature set that the IT department desired to provide. This includes new functionalities such as the mobile application and face-to-face online meetings. The IT department also gained ease of administration and eliminated the need for deeply technical, onsite, PBX skills. The organization now runs the RingCentral system with technical people who don’t have extensive telephony experience. The cost savings achieved are directed towards the field, enhancing the organization's humanitarian efforts. | |
Quantitative Benefit
Reduced costs by eliminating the need for hiring skilled technicians to manage the PBXs. | |
Saved time by implementing the system several months faster than it could have been done independently. | |
Streamlined billing process by having only one bill for all communications functionality instead of 10–14 complicated bills. | |