IBM Case Studies Wittmann EDV-Systeme launches IT monitoring services

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	Wittmann EDV-Systeme launches IT monitoring services IBM

Wittmann EDV-Systeme launches IT monitoring services

IBM

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	Cloud Planning, Design & Implementation Services
Challenge	Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times. Read More
About Customer	Wittmann EDV-Systeme is an IT service provider based in Abensberg, Germany. The company, which had previously been a traditional IT retailer, recognized that one aspect of IT downtime was becoming increasingly important to its customers: the time taken to rectify problems. After all, IT systems now underpin entire businesses, and are vital to a company’s competitiveness and continued existence. Wittmann EDV-Systeme’s state-of-the-art monitoring-as-a-service solution, which supports entire IT environments, addresses these new challenges and provides an early warning system for small and medium-sized businesses. Read More
Solution	Following a short search for a suitable monitoring solution, Wittmann EDV-Systeme selected software from IBM. IBM’s strong track record in hardware monitoring coupled with the comprehensive functionality offered by IBM® SmartCloud® Application Performance Management impressed Wittmann EDV-Systeme, and convinced the company to trial the solution internally. In the course of testing the solution, the company reviewed its own systems in great detail, and performed various optimizations. Monitoring-as-a-service from Wittmann EDV-Systeme, powered by IBM software, takes the burden off company personnel. Furthermore, the offering presents companies with a golden opportunity to sharpen their competitive edge by ensuring the constant availability of databases, mail servers and Internet connections. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

Cloud Planning, Design & Implementation Services

Challenge

Small and medium-sized businesses often lack the know-how and resources required for thorough IT system monitoring. Wittmann EDV-Systeme wanted to launch a solution to plug the gap – enabling it to improve its own competitiveness and that of its customers. IT landscapes are becoming ever more complex and outsourcing is gaining popularity, IT systems must nonetheless remain easy-to-use and extremely reliable at all times. Automated, round-the-clock system monitoring therefore represents an immensely valuable proposition for companies: downtime for business-critical applications can be avoided, and IT systems remain available at all times.

About Customer

Wittmann EDV-Systeme is an IT service provider based in Abensberg, Germany. The company, which had previously been a traditional IT retailer, recognized that one aspect of IT downtime was becoming increasingly important to its customers: the time taken to rectify problems. After all, IT systems now underpin entire businesses, and are vital to a company’s competitiveness and continued existence. Wittmann EDV-Systeme’s state-of-the-art monitoring-as-a-service solution, which supports entire IT environments, addresses these new challenges and provides an early warning system for small and medium-sized businesses.

Solution

Following a short search for a suitable monitoring solution, Wittmann EDV-Systeme selected software from IBM. IBM’s strong track record in hardware monitoring coupled with the comprehensive functionality offered by IBM® SmartCloud® Application Performance Management impressed Wittmann EDV-Systeme, and convinced the company to trial the solution internally. In the course of testing the solution, the company reviewed its own systems in great detail, and performed various optimizations. Monitoring-as-a-service from Wittmann EDV-Systeme, powered by IBM software, takes the burden off company personnel. Furthermore, the offering presents companies with a golden opportunity to sharpen their competitive edge by ensuring the constant availability of databases, mail servers and Internet connections.

Impact #1	Accurately targeted error analysis helps to shorten downtime or avoid it entirely
Impact #2	Slashes time taken to respond to unforeseen problems
Impact #3	Boosts reliability of IT systems, preventing potential commercial damage

Impact #1

Accurately targeted error analysis helps to shorten downtime or avoid it entirely

Impact #2

Slashes time taken to respond to unforeseen problems

Impact #3

Boosts reliability of IT systems, preventing potential commercial damage

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Overview

Wittmann EDV-Systeme launches IT monitoring services

Operational Impact